Job Description
The Dock Solutions Manager is responsible for planning, coordinating, and executing dock and door projects from sale through completion, with a strong focus on budget management, gross margin performance, technician utilization, and customer satisfaction. This role serves as the operational backbone for dock and door projects-supporting the sales team with technical expertise, accurate estimating, and execution planning-while ensuring projects are delivered safely, on time, and profitably. The position works closely with sales, technicians, coordination team, and vendors to align project scope, costs, and scheduling. This role reports directly to the Industrial Solutions Director. ESSENTIAL DUTIES AND RESPONSIBILITIES: Lead and manage dock and door projects from sale through completion, ensuring work is executed safely, on schedule, within scope, and aligned with customer expectations. Project manage and work with technicians to coordinate the installation of dock and door systems including levelers, doors, restraints, and seals. Develop, monitor, and control project budgets with accountability for labor efficiency, cost control, and overall job profitability. Collaborate closely with vendors, accounting, sales, and management to ensure accurate scheduling, billing, and job closeout. Prepare and deliver compelling sales proposals and negotiate to close deals. Support the sales team by providing technical expertise, job walks, scope development, and execution planning during the pre-sale and quoting process. Meet regularly with sales management to report on territory performance and forecast future sales. Stay current on company products, installation standards, and industry trends to ensure best-fit solutions and continuous improvement. Manage additional operational initiatives, construction-related projects, and other responsibiliti