Job Description
Description Grey Street Consulting, LLC (Grey Street), a leading small business provider of operational support services to Federal civilian and defense agencies, is seeking to hire a Reasonable Accommodations Support Analyst to support our clients within the U.S. Department of Transportation (DOT), Departmental Office of Civil Rights (DOCR). DOT is located in SE Washington, DC, and this position is to be performed remotely. This position is contingent upon the award. Essential Duties and Responsibilities The RA Support Analyst manages the end-to-end "Interactive Process" for reasonable accommodation requests. This includes determining eligibility under the Rehabilitation Act, Title VII (Religion), and the PWFA (Pregnancy), evaluating medical documentation, and drafting formal decision recommendations. Essential Duties and Responsibilities Case Intake & Management: Acknowledge receipt of new cases within two business days. Maintain detailed records and submit comprehensive performance reports tracking milestones, durations, and service hours. Adjudication & Analysis: Determine if requesters meet statutory qualifications for accommodations. Assess the sufficiency of medical/supporting documentation to establish disability or functional limitations. Prepare formal requests for additional medical information when necessary. Essential Functions Review: Partner with supervisors and hiring officials within two business days to clarify essential job functions and operational considerations relative to each request. The Interactive Process: Initiate discussions with employees/applicants within three business days. Collaborate with Federal Occupational Health (FOH) to determine medical suitability. Facilitate discussions between managers and employees to identify effective, feasible accommodations or alternatives. Decision Drafting: Within 20 business days of assignment, produce a formal draft decision letter including: A summary of facts, medical findings, and essential function analysis. A clear recommendation for approval, alternative accommodation, or denial. A documented rationale for the recommended path. Compliance & Reporting: Notify the Agency immediately (within one business day) if an individual is deemed "not qualified" or if a request is found to be unfeasible. Requirements: Job Requirements and Experience At least five (5) years’ experience working as an attorney; or at least three (3) years’ experience in human resources, labor relations, or a related field with experience in reasonable accommodations processing and/ or disability management. Technical expertise in applying relevant laws, regulations, and best practices related to reasonable accommodations processing and/or disability management. Strong knowledge of assistive technology applications and devices. Technical expertise in providing professional medical documentation review and analysis for the purpose of deciding reasonable accommodation requests. Proficiency in providing administrative support as directed, including data collection, basic research, report preparation and analysis, and drafting and disseminating routine correspondence and other written material. Demonstrated ability to understand and follow Standard Operating Procedures, agency policies, and directed instructions. Strong professional interpersonal, teamwork, and customer service skills, including excellent written and oral communication abilities. Demonstrated ability to adhere to strict confidentiality requirements, ADA Requirements Operate a PC and phone in an office environment. Work in a primarily sedentary position. Perform some bending, light lifting, and carrying of equipment may be required. Any additional office equipment that is required by the position. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status. About The U.S. Department of Transportation (DOT), Departmental Office of Civil Rights (DOCR) The U.S. Department of Transportation (DOT or Agency), Departmental Office of Civil Rights (DOCR) is responsible for ensuring that the Agency is compliant with the provisions of the Rehabilitation Act of 1973, as amended (Rehabilitation Act); the Americans with Disabilities Act of 1990, as amended (ADAA); Title VII of the Civil Rights Act of 1964, as amended (Title VII); and the Pregnant Workers Fairness Act of 2023 (PWFA). These statutes and their associated regulations require federal agencies to provide reasona