Job Description
Job Brief:The Dry Cleaner Pickup Clerk is the first point of contact for customers, responsible for managing the dry cleaning order process from drop-off to pick-up.They are responsible for ensuring customer satisfaction by providing friendly, efficient, and professional service.Key Responsibilities:A Dry Cleaner Pickup Clerk's duties include interacting with customers, managing orders, processing transactions, and assisting with store operations.This involves greeting customers, answering questions, handling complaints, and explaining services.They are responsible for receiving, inspecting, and tagging garments, creating invoices, tracking orders, and assembling completed orders for pickup.Clerks also calculate costs, process various forms of payment, and maintain a clean and organized workspace.Moreover helping with the convenience side of the business as well.Taking customers, processing payments, etc.Any other tasks assigned by the management.Skills and Qualifications:Essential skills include strong customer service, communication, interpersonal skills, attention to detail, and organizational abilities.Basic computer skills are necessary for record-keeping and transactions.The role also requires physical ability to stand for extended periods and lift moderate weights, along with reliability and punctuality.While not always required, basic knowledge of dry cleaning and garment care is beneficial.Experience with using any dry cleaning software (Clean Cloud, SMART, etc.) is preferred.Job Type:Full-time Benefits:On-the-job training Work Location:In person.