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DSHS ESA Forms & Records Analyst 1

State of Washington
FULL_TIME Remote · US Tacoma, WA, Pierce, US USD 3495–4653 / month Posted: 2026-05-11 Until: 2026-07-10
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Job Description
Description DSHS ESA Forms & Records Analyst 1 Are you detail-oriented? Do you strive to stay organized and excel at doing so? The Economic Services Administration (ESA), Customer Service Contact Center is looking for multiple Forms & Records Analyst 1's to become a part of our dedicated team in the Hub Imaging Unit (HIU) in Tacoma, WA. In this role, you will sort, scan, and index forms/documents into an electronic tracking and display system. You will also process documents including reviewing, cataloging, and transmitting forms for records retention, migration, and disposition. This is an in-office-only position. The schedule for this position is Monday - Friday 7:30AM - 4:00PM. Some of what you'll be doing: Receive, analyze, organize and prepare client forms and records, while adhering to policies and procedures Prepare analyzed forms into batches for imaging, differentiating by household, document code, client ID, and date Analyze records management discoveries, developing and implementing plans for rectifying system deficiencies Assist with reviewing and updating record retention schedules and coordinate retrieval of information in response to requests from staff and management Image client documents, using the high speed ILINX capture software Learns, uses and assists in the development of Federal and State records retention policies and procedures What we're looking for: Ten key experience Ability to type 40 words per minute Ability to work with a computer on a daily basis Accurate keyboard skills including proficiency in MS Office Applications: Word, Excel, and Outlook Ability to work in a high-volume repetitive environment with frequent movement between tasks Who should apply? Professionals with an Associate's degree in business administration, accounting, industrial engineering, or a related field Or A high school diploma or equivalent and two years of experience in forms and/or records management To apply attach the following: Current chronological resume including dates of employment A cover letter explaining why you are interested in the job, and the specific skills, education and experience that make you the applicant for the job Three professional references with current contact information Note: Pierce County employees are eligible to receive an Orca Card for transportation needs. Questions? Email alex.baclaan@dshs.wa.gov or call the main Talent Acquisition line at 360-725-5810 and reference 03840. The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Supplemental Information Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.