LOGISTEED America, Inc.
Job Description
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Functions Performing tasks safely Ensuring area housekeeping requirements are met Abiding by all OSHA rules and LOGISTEED America, Inc. safety practices Meeting established procedures and productivity, safety and quality standards Meeting attendance & punctuality standards Uploading documents to the validation platform Validating data extraction and information accuracy in the above-mentioned platform Identifying exceptions and following proper procedure (general and/or customer-specific depending) Pushing files to the TMS system (CargoWise) to create or update customs declarations Competencies Strategic Thinking Problem Solving / Analysis Prioritize Tasks / Time Management Communication Proficiency Personal Effectiveness / Credibility Multi-tasking Strong organizational skills High degree of accuracy Strong business acumen Supervisory Responsibility Not applicable Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions Previous Work Experience Minimum 2+ years operational freight forwarding (customs brokerage) experience preferred Education and Certifications High school diploma / GED; Post-secondary education preferred Experience Requirements and Preferences Fluency in English required Excellent verbal and written communications skills and phone etiquette Effective, clear, and concise communication skills Experience with CargoWise software preferred, but not required Detail oriented with ability to solve problems independently as well as in a team environment Proven ability to multi-task and work in a fast-paced, deadline-driven environment Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting Proven competencies in Microsoft Office products Ability to understand any and all safety requirements and regulations (OSHA) Ability to pass all TSA background requirements Knowledge of ISF filing Ability to work flexible hours according to business needs Knowledge of import brokerage procedures and U.S. Customs and Border Protection (“Customs”) and Participating Government Agency (“PGA) requirements (including the clearance process, classification, and valuation) is preferred, but not required. Additional Eligibility Qualifications Ability to read, analyze and interpret documents Ability to respond effectively to inquiries or complaints Work Authorization/Security Clearance (if applicable) Must be legally authorized to work in the United States Must pass a background check and pre-employment drug test Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Equal Opportunity Statement LOGISTEED America, Inc. is an equal opportunity organization. We abide by all applicable equal opport