Job Description
Job SummaryThe Police Dispatcher plays a crucial role in ensuring the safety and efficiency of law enforcement operations.This position involves receiving emergency and non-emergency calls, assessing the needs of callers, and dispatching police units accordingly.The ideal candidate will possess strong communication skills, the ability to remain calm under pressure, and a commitment to serving the community.Responsibilities Receive and prioritize emergency and non-emergency calls for police assistance.Transcribe information accurately and relay it to appropriate personnel.Utilize phone etiquette to maintain professionalism while interacting with the public.Conduct phone triage to assess the urgency of situations and determine appropriate responses.Employ Geographic Information Systems (GIS) to assist in locating incidents and dispatching units effectively.Manage conflicts with callers in a calm and effective manner, ensuring clear communication.Dispatch police units based on established protocols, ensuring timely response to incidents.Analyze incoming information to provide accurate updates to responding officers.Maintain detailed records of calls received, actions taken, and outcomes achieved.Stay informed about local laws, regulations, and department policies relevant to dispatch operations.Experience Previous experience in dispatching or a related field is preferred but not mandatory.Certification in emergency dispatch or equivalent training is a plus.First aid certification is desirable for handling medical emergencies over the phone.Proficiency in typing is essential for accurate data entry during calls.Familiarity with conflict management techniques will enhance effectiveness in high-pressure situations.Candidates who are detail-oriented, possess strong analytical skills, and thrive in fast-paced environments are encouraged to apply for this vital role within our community's law enforcement team.Job Type:Part-time Pay:From $19.11 per hour Work Location:In person.