Job Description
About Davis Graham & Stubbs LLP For over a century, Davis Graham & Stubbs LLP (Davis Graham) has ranked among the region's most prominent law firms, consistently offering quality legal services to emerging and established businesses of the Rocky Mountain West. While the firm's Denver location and intermediate size allow a close personal relationship with local and regional clients, our technology and broad experience allow us to partner effectively with businesses and their investors throughout the world. Davis Graham serves clients nationally and internationally, with a strong focus on corporate finance and governance, mergers and acquisitions, natural resources, environmental law, real estate, intellectual property, and complex litigation. Our lawyers have experience working with companies in the energy, mining, technology, hospitality, private equity, manufacturing, asset management, and aviation industries. Summary The E-Billing Specialist is responsible for the accurate and timely submission of client invoices through electronic billing platforms to ensure compliance with client-specific e-billing requirements, and for the timely transmittal of client invoices via the BillBlast E-Mailing module. This role partners closely with Billing & Collections and Client Account positions, billing attorneys, and legal assistants to resolve e-billed invoice rejections, manage e-billing rule sets, support the end-to-end e-billing process from submission through acceptance and payment, ensure the submission/delivery of e-mailed invoices to clients, and client contact reconciliation. Essential Functions E-Billing Submission: Submit invoices through client e‑billing platforms in accordance with client guidelines and deadlines; coordinate with Billing & Collections Specialists to ensure invoice files and supporting documentation are complete prior to submission; confirm successful transmission and track invoice status through acceptance. E‑Billing Rules & Compliance: Maintain and apply e‑billing rule sets (including platform rules/EM rules and outside counsel guidelines (OCGs)) to reduce rejections and delays; resolve compliance issues such as timekeeper/task code requirements, narrative standards, and required attachments; partner with attorneys and Billing & Collections Specialists to implement client-specific billing requirements to improve first-pass acceptance. E-Billing Rejections, Errors & Follow‑Up: Monitor submitted invoices for rejections, short pays, and other exceptions, then research root causes and coordinate corrections to include working with Billing & Collections Specialists, Client Account Specialists, attorneys, and support staff; track and communicate rejection trends and recommended corrective actions. E-Billing Appeals & Deductions: Prepare and process appeals for reduced or denied e‑billed invoices, coordinating with attorneys and support staff to obtain required substantiation; research and respond to client deduction and compliance inquiries related to e‑billed invoices; maintain records of appeals, outcomes, and client feedback to support continuous improvement. E‑Billing Client/Matter Maintenance: Maintain client/matter profiles within e‑billing platforms (including required fields, contacts, and submission settings) ; submit updated billing rates into e-billing sites, coordinate between client and attorneys as necessary; perform e‑billing related matter and contact reconciliation (e.g., reference numbers and contact data) to support successful submissions; perform ongoing e‑billing data maintenance, including automatic notifications and platform updates as needed. E-Billing Reporting, Analytics & Documentation: Prepare e‑billing status and exception reports (rejections, appeals, deductions, aging in platform) and respond to ad hoc data requests; maintain e‑billing documentation, including platform guidelines, client requirements, and internal process notes; review metrics and trends to identify opportunities to improve acceptance rates, timeliness, and process efficiency. E‑Mailing Client Invoices: Release invoices to be emailed to clients via the BillBlast Email module, paying attention to attorney and client requirements; confirm successful delivery and work with Client Account Specialist and Legal Assistants to correct contact information; maintain documentation of attorney and client requirements. Budgeting and Accruals: Assist attorneys with preparation of matter budgets and submit budgets in e-billing platforms; research budget rejections and coordinate with attorneys and clients to resubmit budgets; submit accruals per client guidelines into e-billing platforms or via email to client contacts Required Skills and Abilities Strong attention to detail, data acc