Job Description
Description We have an exciting opportunity as a FT E-Commerce Coordinator in our new Bohemia Store! We are actively seeking a new team member who has experience working in E-Commerce with strong knowledge of the functions of a E-Comm Coordinator. This individual will create an outstanding customer experience through exceptional service within our online customer orders. With the assistance of a hand held computer, our E-Commerce Coordinators are responsible for assisting customers with their online orders, providing fast order picking services, and coordinating the store E-Commerce pickups and deliveries. This individual will also direct the E-Commerce clerks with daily tasks. Responsibilities Will be responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Will initiate and complete selection process for customers' on-line orders. The E-Commerce team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. While shopping in-store, this position will scan and bag orders on the go while following all bagging standards. Works with the E-Commerce team, communicating any substitutions or exceptions to customer's order at time of pick-up. Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness. Adhere to local, state, and federal laws, food safety procedures, and company guidelines. Receive customers' orders and store products in optimal temperature zones. Read and follow directions provided within the notes section of each order Ensure quality and freshness of all items chosen Retrieve each customer's order from all staging locations and ensure order a