Job Description
Job Profile Position Overview At PNC, our people are both our greatest differentiator and competitive advantage. We are united in delivering the best experience for our clients. We work together each day to foster an inclusive workplace culture where our employees feel respected, valued and have an opportunity to contribute to the company’s success. As the East Territory Sales Executive, you will drive PNC's Small Business Merchant Services growth across a broad geographic territory. Your responsibilities include driving revenue growth, market expansion, and instilling disciplined sales execution across the territory. This role sits at the intersection of payments expertise, bank partnership, and frontline sales leadership, with responsibility for translating organizational strategy into measurable outcomes. This position is explicitly execution‑oriented. Success will be defined by the ability to mobilize teams, influence across a matrixed bank environment, and deliver sustained performance in a highly competitive payments and merchant services landscape. Your leadership will directly impact PNC’s ability to achieve sustained, scalable growth, delivering measurable performance improvement while enhancing the client and employee experience across the territory. Other key responsibilities include the following: Lead and execute the regional sales strategy for Small Business Merchant Services across the East Territory, ensuring alignment with overall bank and payments objectives. Drive new client acquisition, penetration of existing relationships, and revenue growth through direct sales teams and bank partner channels. Build, develop, and manage high-performing sales leaders and frontline teams, establishing clear expectations, metrics, and accountability. Cultivate key talent and encourage direct and cross-functional promotions throughout PNC Partner closely with Business Banking and other internal stakeholders to embed merchant solutions into broader client conversations. Serve as a subject matter expert on payments and merchant services, advising internal partners and clients on industry trends, competitive solutions, and value propositions. Monitor regional performance against targets, identify gaps, and implement corrective actions to ensure consistent execution. Collaborate with Risk, Compliance, Operations, and Product partners to ensure solutions are delivered in a compliant, scalable, and client-centric manner. Preferred Competencies/Skills Sales Execution Leadership: Proven ability to translate strategy into action, drive disciplined execution, and consistently deliver results. Payments & Merchant Services Expertise: Deep understanding of merchant acquiring, payment processing, and Small Business client needs. Banking Acumen: Strong knowledge of bank operating models, risk frameworks, and cross‑functional collaboration within financial institutions. Strategic Thinking: Ability to assess market opportunities, competitive dynamics, and client segments to inform regional execution plans. Influence & Collaboration: Skilled at influencing without authority and partnering effectively across lines of business. People Management: Ability to lead, inspire, and develop sales leaders and teams in a performance-driven environment. Executive Presence: Strong communication skills and ability to engage credibly with senior leaders and key stakeholders. Data‑Driven Decision Making: Comfort using performance metrics, dashboards, and analytics to manage results and drive accountability. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Manages and directs team(s) to achieve business results and customer experience goals. May have direct sales and client responsibilities and may manage both individual contributors and other managers. Oversees team(s)'s financial results. Has broader span of control than Leader I. Participates in and drives the development of goals and strategies. Leads and influences to achieve the objectives of the team(s). Monitors business results/metrics and adapts sales strategies and tactics. Develops and oversees the execution of account and sales plans. May have direct sales and client responsibilities. Manages risk/return and drives quality for new and/or existing clients. Actively identifies and may be responsible for higher and/or broader levels of risk management. Mitigates different types of risk, such as regulatory, r