Job Description
Location:Taylor, TXPay:$15-$18/hourSchedule:30-40 hours/week, 9:30am to 5:30pm on weekdays About the Role This role is split between hands-on device testing/refurbishment and written customer support (no phone calls).We're looking for a quick and detail-oriented Electronics Product Tester & Customer Service Rep to join our small, fast-moving team of 7.You'll play a key role in testing, cleaning, and grading refurbished devices (primarily Apple and Samsung), and Customer Service of handling messages (no phone support) and customer returns.Success in this role means balancing speed (to meet tight deadlines) with quality (ensuring to meet our standards).Every device you process directly impacts our customers' trust and satisfaction.This role starts as a temp-to-hire position.Based on performance and mutual fit, it may evolve into a permanent role.Growth opportunities include advancing into higher levels within your role, expanding into multiple/flex roles, or transitioning to other positions.What You'll Do Test electronic devices (iPhones, iPads, MacBooks, Apple Watches, AirPods, Samsung phones, watches, and earbuds) for functionality.Inspect and grade cosmetic condition with accuracy.Communicate with customers via online messaging Process customer returns Keep inventory records updated and organized.Assist with shipping and order preparation as needed.Maintain a clean, efficient workstation in a collaborative warehouse environment.Consistently meet or exceed production goals for speed quality.What We're Looking For Fast learner who can perform repetitive tasks quickly while staying detail-focused.Quality-driven mindset - willing to slow down when precision matters.Team player with a strong work ethic and integrity.Ability to constantly improve over time.No prior experience required - training provided.Prior e-commerce or electronics experience is a plus, but not necessary.Must be able to lift 25 lbs.This role is best suited for someone comfortable with measurable output and feedback on speed and accuracy.Perks & Culture Headphones welcome - enjoy music while you work.Straightforward, hands-on tasks (testing, grading, cleaning).Opportunity to grow with a young startup passionate about advancing refurbished electronics.Work in a growth-focused environment where speed and quality go hand in hand.About Us We're a small but ambitious business on a mission to build a respected, efficient refurbished electronics brand with global reach.Starting from the ground up, we're building a culture of duty, integrity, constant improvement, and efficiency.If you want to be part of a tight-knit team where your work directly fuels progress, we'd love to meet you.Seasonality Our business is seasonal.January and February are typically slower months, and during this period weekly hours may be temporarily reduced based on workload.Hours generally increase again as demand ramps up throughout the year.To Apply:Please complete the Application Questions and Skills Assessment Test (if applicable) at the end of your Indeed application.Job Types:Full-time, Temp-to-hire Pay:$15.00 - $18.00 per hour Benefits:On-the-job training Paid time off Application Question(s):This role requires meeting daily speed and quality targets while performing repetitive tasks.Can you describe a past role, project, or situation where you had to balance speed and accuracy over long periods of time? Ability to Commute:Taylor, TX 76574 (Required) Work Location:In person.