Job Description
Special For Service Groups Job Announcement Job Details: Title: Employment Specialist Division: HOPICS FLSA: Non-Exempt- Full Time Supervisor: Employment Advancement Manager Pay Range or Rate: TBD Revised: 3.21.2022 Summary Under the direction of the Employment Advancement Manager, the Employment Specialist will provide case coordination and employment services for the participants enrolled in our family programs. Essential Functions: The tasks, duties and responsibilities of the job include, but are not limited to, the following: Collect, interview, and assess client information regarding education, previous employment experience, skills, interest, qualifications, and personal information. Administer Employment Readiness Assessment to gather further information about the client’s readiness for employment and refer clients to appropriate employment opportunities. Assist clients with identifying possible career options and providing job placement assistance. Linking clients with the local Work Source Center. Assist clients with developing and assembling information for and the completion of job applications and resumes. Draws from existing contacts and continuously cultivates and maintains a network of prospective employers to initiate and promote the placement of HOPICS clients. Conducts cold calls to potential employers. Travel to various worksites to outreach to/ recruit prospective employers; and/or drive clients to interviews, job fairs, or other agencies (i.e.. local social security office, DMV) to obtain necessary documents for employment. Establish rapport with clients and employers to aid in successful achievement of client and contractual goals. Meet with employees/employers to discuss performance and offer suggestions for improvement when necessary. Responsible for oversight of Transitional Service Employee program and staff Works in collaboration with the Southeast Los Angeles Work Source Portal Develop and maintain current industry specific data on employers, labor market trends, placements, program outcomes, sources of service, and current job openings/leads. Assist with the coordination and implementation referrals and linkage system with internal programs and other agencies. Provide Quality Assurance to ensure orderly and updated files (paper and electronic- scanning). Communicate and coordinate with community agencies for needed client services. Supervise client’s progress and provide follow up services up to 6 months after they exit program. Outreach and develop working relationships with other agencies whose services will be beneficial to clients. Track Agency’s compliance with performance targets. S/he will assist in trainings and provide support to necessary staff, providers, and other project partners participating in project. Enter case notes into CHAMP and HMIS within 48 hours of client encounter. Submit weekly report on referrals and placements every Friday. Required to monitor and reinforce client progress and noncompliance report issues as they arise and document as needed (behavioral contract; termination forms; progress notes). In collaboration with the Southeast Work source portal, plan coordinate and co-host at least three (3) job fairs per fiscal year. Represent HOPICS in the community (HOPICS sponsored outreach events/meetings; community provider sponsored outreach events/meetings). Contribute to the obtainment of all contractual performance targets and the obtainment of division wide goals and performance outcomes. Attend required trainings. Maintain appropriate boundaries and adhere to SSG’s Code of Ethics and HOPICS’ Core Values. Represent the Agency in a professional manner at meetings and community events. Maintain files/records on client services in compliance with HIPAA & CFR42 and other funding requirements for auditing purposes. Regular attendance required. Other duties as needed. Secondary Functions: Perform other duties as assigned by the Senior Manager for Housing Services. Minimum Qualifications - Knowledge, Skills and Abilities Required: Associates Degree in Social Services or other administrative, business or housing field is required from an accredited or state approved college or university, with a minimum two (2) years job related experience working with homeless individuals and families OR five years’ experience working in social service field; case management and h