Job Description
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: The Engineer II role is responsible for the administration, maintenance, and ongoing support of the Microsoft Active Directory environment within Ensemble Health Partners (EHP). This includes design, implementation, upgrades, troubleshooting, and documentation of Active Directory and related services. This role supports day-to-day AD operations, including provisioning, scripting, monitoring, and maintenance. The Engineer II will analyze user and business requirements and develop solutions to enhance and improve existing systems. The role also includes support of AD-integrated services such as DNS and Group Policy. Key responsibilities include: Managing and maintaining Active Directory, including domains, trusts, replication, schema, and sites/services Supporting Azure Active Directory (Microsoft Entra ID) and hybrid environments Creating and managing Group Policy Objects (GPOs) and enforcing AD security best practices Troubleshooting and resolving complex AD-related issues Developing automation using PowerShell and/or Windows scripting Supporting authentication and authorization processes Managing supporting services such as DNS, PKI/Certificate Services, and backup/recovery Participating in project planning, including risk assessments, solution design, and implementation tracking Providing Tier III support for advanced system issues and partnering with cross-functional IT teams Offering guidance and support to less experienced team members This role requires strong experience with Active Directory and domain controller environments, along with a solid understanding of enterprise identity and access management. Occasional after-hours and weekend support may be required. Job Duties & Responsibilities Manage and maintain Windows and Linux server environments, ensuring systems are stable, secure, and operating efficiently Administer and support Active Directory and Microsoft Entra ID (Azure AD), including DNS, Group Policy, AD Sites and Services, domain/forest trusts, PKI/Certificate Services, and user/computer/group provisioning Apply industry best practices to maintain and enhance AD security, performance, and reliability; implement updates, patches, and upgrades as needed Support and maintain associated technologies and third-party tools; evaluate and recommend improvements to increase efficiency and automation Develop and maintain scripts (primarily PowerShell) to automate routine tasks and improve operational effectiveness Create and maintain clear, accurate documentation, including procedures, troubleshooting guides, and training materials Partner with Security teams to remediate findings from audits and assessments; perform AD-related security reviews and implement recommended controls (e.g., HITRUST and other standards) Provide customer support by collaborating with internal users and IT teams to resolve issues, answer questions, and support planned or unplanned changes Lead and support technical projects, including research, planning, risk assessment, implementation, and on-time delivery Provide technical guidance and mentorship to less experienced team members Perform other duties as assigned Knowledge, Skills & Abilities Strong knowledge of Active Directory and Microsoft Entra ID (Azure AD) Experience with Linux system administration (virtual environments and associated