Job Description
Job DetailsLevel: EntryJob Location: Cavalry Court - College Station, TX 77840Position Type: Full TimeEducation Level: NoneSalary Range: $16.00 - $16.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: EngineeringAre you a Customer Service Super Star…? WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Cavalry Court & The George are located in College Station and is a pillar of the community. Our hotel is unique to the city, and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels created for today’s passionate traveler. Each of our hotels is intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond... JOB SUMMARY: Ensure guest satisfaction through properly maintained property, guest rooms, and public areas, and by responding promptly and efficiently to guest complaints and concerns. Know all fire and safety rules, regulations, and policies. Perform preventive maintenance and repairs as necessary in accordance with hotel standards. Understanding of the budget process and review of the monthly P&L, providing explanations of any deficiencies or opportunities. PHYSICAL ABILITIES: Standing/Walking: Constantly. Stairs, tile, rubber mats covering tile, linoleum, concrete, padded carpet, marble, and gravel, etc. Crouching (Bend at knees): Frequently. Lifting, completing tasks performed at low levels, and putting supplies and materials away. Stooping (Bend at waist): Frequently. Repairing cosmetic needs or furniture and other equipment as needed Reaching (Overhead/extension): Frequently. Performing repairs, retrieving supplies and materials, updating the shop board Twisting/Turning (Knees/waist/neck): Frequently. Perform cosmetics, electrical, plumbing, and other repairs. Climbing: Frequently. Ladders, step stools, stairs, etc. Crawling/kneeling: Frequently. Perform plumbing repairs, carpet repairs, etc. Handling/grasping: Frequently. Occasionally. Performing repairs. Balance: Frequently. Climbing ladders, scaffolding, stairs, carrying tools and equipment. Pushing/Pulling: Average weight: Frequently. Equipment, carts, racks, weighing 5-100 lbs. Maximum weight: Occasionally. Equipment weighing up to 150 lbs. Lifting/carrying: Average weight. Frequently. Equipment and supplies weighing an average of 5-50 lbs. Maximum weight: Occasionally. Equipment and supplies weighing up to 100 lbs. WORKING ENVIRONMENT: All interior areas of the hotel. Exterior of the hotel with exposure to weather conditions. Exposure to hazardous chemicals in a controlled environment. ESSENTIAL DUTIES & RESPONSABILITIES: Handle complex repairs, including HVAC systems, electrical work, and plumbing issues. Maintain a preventative maintenance schedule. Performs preventive maintenance throughout the hotel and reports progress to the office Director/Manager. Be punctual in reporting to work in the proper uniform with a name tag. Personal hygiene is required daily. Respond to both customer and hotel staff reports of non-functioning equipment immediately. Maintain rooms in operating condition by performing repairs as needed. Maintain hotel equipment in proper working conditions. Respond to and complete all work orders promptly, closing them out as completed. Conduct regular inspections of hotel facilities and equipment. Be extremely courteous to all customers and fellow employees, assist with training, and supervise entry-level workers as assigned by Management. Assist in maintaining proper inventory levels as assigned by the manager. Help maintain the overall appearance of the hotel’s public spaces and hallways to ensure a safe, clean environment. Respond to guest requests for maintenance issues. Communicate with other departments to ensure guest satisfaction and safety. Maintain, repair, and troubleshoot all manageable mechanical operations and equipment, including the following areas: Check all exterior lighting, public area lighting, and signage daily. Troubleshoot and repair electrical. This includes parking lot lights, high-rise buildings, entrance signs, pedestrian lights, corridors, lobbies, and elevators. Electrical switches, lamps, electrical receptacles, etc. Perform routine maintenance tasks such as plumbing fixtures repair and replacement, PVC pipe repair and replacement, drain clearing and repair, water heater repair, etc. Carpentry- drywall, wallpaper, painting, caulking, tile repair, and replacement windows, doors, locks, furniture repair, etc. Paint and touch up all areas of the hotel and maintain guest rooms to perfect condition. Assist senior maintenance staff with larger projects. Assist senior maintenance staff with repairs and installatio