Job Description
About Us Founded in 2024, RSTR Solutions Co is your trusted partner in strategic marketing.Our team of highly trained professionals is dedicated to helping businesses build a strong market presence through innovative and structured marketing solutions.Together, we turn your vision into reality.Job Overview:The Entry Level Customer Service Assistant supports daily customer interactions by providing information, assisting with inquiries, and ensuring a positive customer experience.This position is designed for individuals beginning their careers in customer service and client support.Key Responsibilities:Respond to customer questions in person, by phone, or through email.Provide accurate information about products, services, and promotions.Assist customers with basic requests, orders, or service inquiries.Record customer interactions and maintain accurate documentation.Escalate complex issues to the appropriate team member when necessary.Maintain a professional and customer-focused approach in all interactions.Support general administrative and office tasks when required.Qualifications:High school diploma or equivalent required.Strong verbal and written communication skills.Basic computer and data entry skills.Strong organization and time management abilities.Ability to work in a team environment..