Job Description
SENIOR SOFTWARE ENGINEER (FULL STACK) Department: Software Engineering Grand Circle Corporation is the leader in international travel, adventure, and offices globally, more than two million Americans have traveled with our award-winning travel brands: Grand Circle Travel, Overseas Adventure Travel, and We are expanding our Traveler Relations Center (TRC) digital teams to support our growing contact center and are seeking a Senior Software Engineer (Full Stack) to help design and deliver technical improvements for one of our most important customer touchpoints: our customer sales and support experience. building scalable systems, and creating exceptional digital experiences that directly impact customers and internal teams. Play a key role in modernizing and evolving our contact center platforms while directly influencing customer and agent experiences. Work with cloud platforms, integrations, AI-enabled technologies, and modern Help create scalable solutions that support automation, smarter customer Own end-to-end delivery of applications and integrations from design through implementation and support Review requirements, technical designs, and code to improve quality and Lead full software development lifecycle activities including design, development, testing, deployment, and maintenance Build integrations supporting customer self-service and streamlined workflows Help establish foundations for AI-enabled capabilities and automation Enhance CI/CD pipelines and Infrastructure as Code practices within Azure Maintain operational excellence through monitoring, troubleshooting, and Mentor engineers through coaching and thoughtful technical guidance Support Agile delivery practices and continuous improvement initiatives 5-8+ years of experience in full-stack software engineering Strong experience with C#/.NET (or Java) Experience with modern JavaScript/TypeScript frameworks such as React or Angular Experience building APIs and backend services Strong SQL and relational database experience Experience building solutions in Azure or other cloud platforms Understanding of SOLID principles, design patterns, automated testing, and secure coding practices Experience supporting production applications and operational health Bachelor's degree in Computer Science or equivalent experience Experience working in Agile environments Experience with CCaaS platforms such as Genesys, NICE, Five9, or AWS Connect Experience leading cloud migration initiatives Azure, AWS, or GCP certifications internal equity, and geographic location. bonus and a comprehensive benefits package including: Comprehensive medical, dental, and vision coverage, on-site Time for You: Generous PTO, 11 paid holidays, Summer Fridays, and parental leave Travel More, Spend Less: Travel discounts including 50% off trips for employees Your Future, Secured: 401(k) with company match, life insurance, and disability international exposure To learn more, please visit our websites at [ [