Job Description
Job Summary: The Epic Analyst will be responsible for the implementation, optimization, and support of a specific Epic application module or functional area across our integrated health system. This role requires strong analytical skills, in-depth knowledge of clinical or operational workflows, and proven expertise in Epic build and configuration. The Epic Analyst works closely with clinical stakeholders, departmental operations staff, and other IT teams to ensure the Epic system meets the needs of our providers and supports high-quality patient care, safety, and efficiency. Responsibilities: I. System Design, Build, and Implementation Module Expertise: Develop, configure, and maintain the assigned Epic application module (e.g., Inpatient, Revenue Cycle, Orders, Cadence, Radiant, Willow, etc.) based on functional specifications and business requirements. Workflow Analysis: Collaborate with subject-matter experts (SMEs) to analyze, document, and validate clinical or business workflows. Translate complex operational needs into effective, stable, and user-friendly Epic build decisions. Documentation: Create and maintain comprehensive system build documentation, functional specifications, and decision logs to ensure transparency and continuity. II. Testing and Quality Assurance Testing: Develop detailed test plans and scripts for unit, integration, and user acceptance testing (UAT). Execute testing and manage the timely resolution of defects and issues identified during the testing phases. Go-Live Support: Provide at-the-elbow support and serve as a key resource during system upgrades, new module implementations, and facility go-lives. III. Optimization and Support Tier 2/3 Support: Serve as a high-level troubleshooting resource for end-users, analyzing root causes, and resolving complex tech