Job Description
Epic Cupid Analyst (NO 3rd Parties, No C2C or 1099) Location : California Position Type : Full-time Employment (FTE) – Direct Hire, must be US citizen or have a green card Start Date : 4-8 weeks Salary Range : 115 – 150K (potentially more for right candidate) On-site Requirements : 1-2 days on-site per month – Candidates must reside in California or relocate to within driving distance. Position Summary Health System is seeking an Epic Cupid Analyst to join their clinical applications team supporting cardiovascular workflows and systems. This analyst will work alongside a team of three other analysts and support ongoing system upgrades, new site implementations, and Cupid enhancements, including expansion of non-invasive cardiology workflows and supply integrations. This role supports the health system’s Epic environment by designing, building, testing, and optimizing applications that help deliver high-quality, efficient, and safe patient care. The analyst will also collaborate with operational stakeholders and IT teams to resolve issues, implement enhancements, and maintain system performance. Key Responsibilities Provide Tier 2 support for Epic Cupid application incidents escalated from the help desk Monitor production systems and troubleshoot application issues Support Epic Cupid configuration, build, and optimization efforts Lead small to medium complexity upgrades, enhancements, and workflow improvements Modify system tables and master files under guidance of senior analysts when necessary Collaborate with cross-functional IT teams including Infrastructure, Integration, Reporting, and Service Desk Participate in design, build, testing, and implementation of new functionality Assist with documentation of workflows, system changes, and testing procedures Act as a liaison between technical teams and operational stakeholders to resolve issues Mentor junior team members and assist with troubleshooting and knowledge sharing Participate in on-call support rotations as required Current Team & Project Work Join a team of three Epic analysts supporting cardiovascular systems Upcoming initiatives include: Epic upgrades Implementation of new clinical sites Expansion of non-invasive Cupid workflows Enhancements related to cardiology supplies and integrations Position Qualifications Epic Cupid Certification (Required) 2+ years of experience supporting healthcare applications Experience supporting Epic clinical modules within a healthcare environment Ability to support application build, upgrades, and troubleshooting Strong analytical and problem-solving skills Ability to collaborate with technical teams and clinical stakeholders Bachelor’s Degree is required