Job Description
JOB Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!The Jacksonville Human Rights Commission is actively seeking an Equal Opportunity Specialist.Did you know as a City of Jacksonville employee; you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.This is technical work in investigating, processing, and mediating employment and housing discrimination complaints and related work in investigating general acts of discrimination and promoting improved community relations. Work requires knowledge of Federal, State, and Local Employment and Housing Laws and the principles, methods, and techniques used in the investigation, administration, and reconciliation of discrimination complaints which is acquired through a combination of education and work experience. Contacts require skills in understanding people and the ability to influence action by others to insure compliance and mediate complaints. Must be sensitive to others but must also be able to maintain neutrality when interacting with respondents and complainants. Work is subject to clearly defined policies and principles from federal regulations through local ordinances and the results of court proceedings; however, the employee must exercise judgment to determine how to resolve problems encountered. The employee is confronted with varying types of complaints and situations requiring comparison with previous cases which have similar characteristics and the exercise of independent judgment to make appropriate decisions. Work is performed in an office environment and requires some field visits when making investigations. Operates standard office machines such as typewriter, telephone, fax machine, tape recorder, personal computer and copier, and operates an automobile in the performance of duties. Work is performed under limited supervision where the work assignments are subject to established procedures and the worker organizes his/her own work, and the work is reviewed through reports and conferences for the achievement of desired results. EXAMPLE OF DUTIES Conducts intake interviews and counseling sessions and makes referrals as appropriate.Conduct investigations and fact-finding conferences.Interviews witnesses, charging party, and respondent.Prepares correspondence, documents, notices, and reports.Conducts seminars on current EEO laws and guidelines.Mediates employment disputes.Manages a case load and case files.Testifies in hearings and legal proceedings.Prepares reports and studies relating to community human relations.Participates in community programs to promote improved communication between citizens, the City Government and the community at large.Reports community areas of progress, new programs of opportunity, grievances and problems.Conducts research and field studies and recommends and implements commission programs and activities to improve community human relations.Demonstrates proficiency in the City of Jacksonville Core Competencies.Performs related work as required. SUPPLEMENTAL INFORMATION Five (5) years of education and/or experience in human resource administration, equal employment, fair housing administration, affirmative action or a related field.LICENSE/CERTIFICATION/REGISTRATION: A valid Class E Driver's License is required prior to appointment and must be maintained.City of Jacksonville Public Driver Certification must qualify for prior to appointment, obtain and maintain during employment.OTHER REQUIREMENTS: The probationary period for this class is one (1) year.A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.coj.net . A work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred. The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. Be sure to add coj.net to your safe senders list to ensure you receive email notifications. You may also track the status of your application and see notifications by logging into your acco