Job Description
Our escrow processor is responsible for the timely processing and preparation of our escrow files Duties & Responsibilities Prepare and send opening letters and thank you acknowledgement to all parties to the transaction. Confirm the accuracy of file information when matched to the original purchase contract -- zip codes, property address, spelling of names, marital status of buyers etc Order title commitments and distribute to all parties Clear title requirements, including survey review. Order and update as necessary payoffs/estoppels and surveys Prepare seller documentation Prepare receipts for all funds received from customers and/or lenders Order wire transfers and provide wiring instructions Returns all calls, voicemails and e-mails in a timely manner Ability to perform all tasks of the receptionist (as backup) Performs other duties as assigned Maintains cordial relationship with realtors, lenders, builders, buyers and sellers to promote/solicit business Adheres to company policies and guidelines. Qualifications / Experience Minimum of (1) years of escrow experience preferred but training can be provided Knowledge of SoftPro a plus EDUCATION A high school diploma is required Skills Adaptable: adapts to new, different or changing requirements Attentive to details Business fundamental: maintains privacy and confidentiality of company information, as well as that of customers and co-workers Critical thinking: uses logical thought processes to analyze and draw conclusions Customer focused: is pleasant, courteous and professional when dealing with internal and external customers or clients Decision maker; applies critical thinking skills to solve problems encountered in the workplace Dependable and reliable: displays responsible behaviors at work Initiative; demonstrates a willingness to work and seeks out new challenges Integrity: treats others with honesty, fairness and respect Planning and organizing: plans and prioritizes work to manage time effectively and accomplish assigned tasks Team player: works effectively with others and compliments company culture Technology: uses information technology and related applications to convey and retrieve information