Job Description
Ready to lead a dynamic team and create an unforgettable experience for every guest? At European Wax Center, we’re on a mission to “Reveal Beautiful Skin” and spark confidence from the moment guests walk through our doors. We need a hands-on, driven Center Manager with proven leadership experience who can set the pace for a high-energy, results-focused environment—and have fun doing it. Key Responsibilities Operational Excellence : Oversee opening/closing procedures, center cleanliness, scheduling, inventory, and adherence to brand standards. Sales & Growth : Drive center performance—meet sales goals, optimize budgets, and implement promotions and events that resonate locally. Team Development : Recruit, train, mentor, and hold your team accountable. Champion continuous learning and celebrate wins—big and small. Guest Experience : Lead by example in delivering flawless wax services, personalized recommendations, and retail expertise. Problem-Solving : Quickly address challenges—staffing gaps, supply issues, or guest concerns—with creativity and a positive attitude. Brand Ambassador : Uphold our brand pillars—Expertise, Confidence, Inclusiveness—in every decision, interaction, and communication. What You Bring Leadership Track Record : Minimum 2+ years in a management role, preferably in retail, hospitality, or wellness. Sales Savvy : Demonstrated ability to exceed revenue goals and drive repeat business. People Person : Exceptional communication skills, a friendly demeanor, and a knack for building strong team culture. Hands-On Attitude : Willing to roll up your sleeves—whether that’s covering a shift, handling inventory, or training a new hire. Adaptable & Proactive : Thrive in a fast-paced environment and pivot strategies as needed. Flexible Schedule : Available nights and weekends to meet the needs of our guests and your team. Compensation & Perks Competitive Base Compensation and Bonus : $30-50 / hour, including monthly and annual performance bonuses based upon achieving center KPIs PTO : Paid time off Health Coverage : Medical, dental, and vision plans available Retail Perks : Discounts on our top-tier products and complimentary waxing services Growth Opportunities : Ongoing training, leadership development, and career advancement within our franchise network By applying for this position, you are seeking employment opportunities with an independent franchisee of the European Wax Center franchise system. Franchisees have sole control over all employment-related matters at their independently owned and operated centers. European Wax Center is the largest and fastest-growing franchisor and operator of out-of-home waxing services in the United States providing guests with an unparalleled, professional personal care experience administered by highly trained wax specialists within the privacy of clean, individual waxing suites. Job Type : Full-time Pay : $30.00 - $50.00 per hour Expected Weekly Hours : 35 – 45 Benefits Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Pay: $30.00 - $50.00 per hour Benefits Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance Work Location: In person