Job Description
This is a Events Business Development Manager - Sydney, NSW role with Flight Centre Travel Group based in Sydney, NSW, AU == Flight Centre Travel Group == Role Seniority - mid level More about the Events Business Development Manager - Sydney, NSW role at Flight Centre Travel Group At FCM Meetings and Events, we have an elevated focus on strategy, content and technology. We are leaner, more agile. And it’s all backed by the global strength and security of Flight Centre Travel Group’s flagship corporate travel brand FCM Travel. When you combine the talent, tech, global reach of our new blended brand as well as the amazing ability of our people to think differently - the result is a meetings and events company LIKE NO OTHER. We connect our customers’ audiences to their business and/or strategic message by creating innovative events, compelling incentive programs and exciting branding and communications. We create experiences that make memories for the audience, whether in person or virtually, by stimulating their hearts and minds to optimise their engagement. As a Business Development Manager, your primary focus is to gain and increase new business sales for conferences, meetings and events including event production, digital and creative services, incentives and reward and recognition programs at a profitable level for the company. What you will be doing: Lead and execute business development initiatives in alignment with the brand’s strategic pillars and overarching sales objectives. Identify, pursue, and secure new business opportunities across the full suite of FCM Meetings and Events services. Drive profitable sales growth from new prospect clients, ensuring all business meets or exceeds minimum margin requirements. Build and manage a robust and accurate sales pipeline that supports revenue and growth targets. Ensure high conversion rates through strategic lead qualification, timely follow-up, and effective client engagement. Collaborate closely with events, customer solutions, production, and creative teams to develop tailored, high-impact and winning proposals and presentations, including the preparation of detailed event/conference budgets. Ensure all pitch responses clearly articulate FCM Meetings and Events brand standards, customer value proposition, and market positioning, and that submissions are complete, persuasive, and meet all deadlines. Develop and maintain comprehensive client service plans, ensuring regular and strategic client engagement to foster loyalty and identify upsell opportunities. Actively communicate and collaborate with Flight Centre Travel Groups internal stakeholders, including the broader FCM Meetings and Events team, to align on sales strategies and share insights into client needs and market shifts. Leverage internal networks across the business to generate leads, uncover cross-sell opportunities, and support broader business acquisition goals Represent FCM Meetings & Events at industry events, trade shows, networking functions, and client meetings to enhance brand visibility and build strategic relationships. Monitor and analyse industry trends, competitor activity, and market intelligence to inform and refine sales strategy and customer engagement approaches. Maintain accurate and up-to-date records of sales activity, pipeline status, and client communications using relevant CRM systems Demonstrate and uphold FCTG’s philosophies consistently in all actions and interactions. What you will bring to the role: Proven Sales & • Business Development Expertise Ability to identify, pursue and convert new business opportunities Strong Relationship‑Building Skills A natural ability to build rapport with both internal and external stakeholders and nurture long‑term client partnerships and maintain a strong industry network Events Industry Knowledge Understanding of event operations, venue capabilities, logistics and the end‑to‑end client journey Strategic & • Commercial Mindset Comfortable analysing pipelines, forecasting, developing sales strategies and negotiating profitable contracts Exceptional Communication & • Presentation Skills Confident in pitching proposals, facilitating meetings, and articulating value propositions that resonate with clients Customer‑Centric Approach A focus on understanding client needs, creating tailored event solutions, and delivering a seamless experience High Level of Organisation & • Attention to Detail Managing multiple enquiries, proposals and follow-ups efficiently while maintaining quality and professionalism Results‑Driven & • Self‑Motivated Thrives in a target-driven environment with a proactive, goal-oriented work style CRM & • Data Management Proficiency Comfortable working with CRM systems (Salesforce preferred), tracking leads, reporting accurately, and