Job Description
Event, Promotion and Entertainment Preparation, Support and Execution Appears at events, casino parties, concerts and performances at the request of Events, Promotions & Entertainment Supervisor or Manager. Greets and assists customers as a company representative. Assists guests with questions about the upcoming property events, promotions & entertainment. Processes show tickets for all guests, including comp and cash transactions. Generates revenue by suggesting, selling and issuing show tickets directly to guests at the Box Office, via telephone or other assigned methods. Efficiently make reservations and issues tickets for off-site ticket vendors. Responsible for collecting funds, documentation and other required reporting items when selling/assigning show tickets. Effectively presents information and responds to questions from other departments, customers, management team and public. Greets customers and escorts them to their respective seats/tables in the venue, when assigned showroom usher duties. Efficiently scans customers show tickets, provides necessary information. Issues prizes during events, promotions inclusive of coin, cash, free slot play, reward credits and any other items/vouchers according to all standard operating procedures and compliance requirements. Acts in a professional and courteous manner and exhibits a positive, outgoing personality. Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies. Set up and tear down for large events and shows. This includes, but is not limited to, moving and arranging large amounts of chairs, stanchions and signs. Setup may involve carrying chairs up and down elevated risers. Unpack all promotional items to prepare for and execute events. This process includes, but is not limited to, unboxing and moving large quantities of gifts, preparing gifts for dis