Job Description
Hey, I'm Alex, founder of Hilaine. We're a rapidly growing intimates and shapewear brand and we've hit the point where I just can't keep running most parts of this operation alone. The momentum is huge, the growth is crazy, but the bottleneck is me. I simply can’t be everywhere for everyone all the time. That is why I'm hiring. A bit about us: Hilaine is built around quality, comfort, and making women feel extraordinary in their own skin through what they wear. We're not just another intimate brand, what we're building has real people, community and vision behind it. I want this role to be the backbone of how Hilaine scales and I need someone as obsessed as myself to help me build it right. Why this role exists: Right now I'm personally managing a lot of my day to day repetitive tasks, chasing email threads, tracking vendor and partner relationships, prepping for creative and commercial conversations, and keeping tabs on a dozen moving projects at once. It's working but it's the bottleneck stopping us from getting to the next level. I need someone to own this with me and see and know how and who I work with so I can focus on what only I can do. What you'll be doing: Manage inbound and outbound communications: triage emails, draft responses, follow up on open threads Track and coordinate ongoing projects across teams, vendors, and partners, on time and on brief Prepare briefs, decks, and research ahead of meetings so I can walk in fully informed, every time Identify operational gaps and ideate systems to close them before they become problems Be my right hand man/woman, see what I see, hear what I hear on the daily and help me manage it and execute while I can focus on what only I am able to do Who I'm looking for: Someone who is always two steps ahead, you've already anticipated the problem before anyone says it out loud and you share them with me and help me get my attention to certain things and execute solutions Calm under pressure or bottlenecks. When things move fast, you get clearer, we are scaling really fast and there is new stuff almost everyday. A strong written communicator, your emails sound like a person, not a template. Very autonomous You handle sensitive information the way it deserves to be handled Most importantly: someone who genuinely cares about building a brand women are proud to wear and talk about What you get: Working directly with me, the founder , no middle layers, no corporate filter, real context on every decision A front-row seat as Hilaine scales from 8 figures a year to 9 figures a year (yes, we are going there) Real ownership of the operational heartbeat of a brand people are paying attention to Room to grow into a true right hand man/women of mine Remote-first with flexibility results over hours, always Competitive compensation, commensurate with experience How to apply: Send me a short Loom (2-4 mins max) answering: Who you are and what you've built or supported before Why this role, and why Hilaine One thing you'd change about how executive support is typically done Send it to inquiries@hilaine.com with the subject line: "Chief of Staff — [Your Name]" If you're the right person, you'll hear from me within 48 hours. Let's build something massive. Alex Founder, Hilaine