Job Description
Executive Director Organization: ARC Peer Support Services Location: Newtown, PA Employment Type: Part-Time (20 - 30 hours/week, in-office to start) About ARC Peer Support Services ARC Peer Support Services is a mission-driven nonprofit dedicated to supporting caregivers of children, partners, or friends, facing mental health challenges and/or addiction. Through compassionate connection and practical support, ARC empowers families by providing guidance, resources, and meaningful acts of service during difficult times. Our model is built on two core volunteer roles: Resource Navigators – trained volunteers who meet with caregivers to provide support and connect them with relevant resources. Acts of Service Volunteers – individuals who assist families with tangible needs such as grocery shopping, childcare, and other day-to-day support. Position Overview The Executive Director will play a foundational role in building, leading, and growing ARC Peer Support Services. This individual will be responsible for developing and managing a strong volunteer network, ensuring high-quality support for caregivers, and establishing systems that allow the organization to scale sustainably. This position will begin as a part-time, in-office role (approximately 20-30 hours per week) based in Newtown, PA , with the potential to grow into a full-time position. As the organization expands, the role may evolve to include a combination of remote work and on-call availability outside of standard hours. This role is ideal for a self-starter who is deeply compassionate, highly organized, and excited to build a mission-driven organization from the ground up. Key Responsibilities: Leadership & Strategy Lead the development and execution of ARC’s mission and programs Build and refine organizational systems, processes, and infrastructure Collaborate with founders/board (if applicable) to set strategic goals Volunteer Recruitment & Management Develop and implement volunteer recruitment strategies Screen, interview, and onboard volunteers Coordinate and oversee background checks and compliance processes Match volunteers with appropriate roles based on skills and needs Training, Support & Development Design and deliver onboarding and ongoing training programs Provide volunteers with relevant tools, guidance, and resource materials to effectively support caregivers Offer continuous support, coaching, and feedback to Resource Navigators and Acts of Service Volunteers Ensure volunteers are equipped to engage with caregivers in a compassionate and responsible manner Program Oversight Ensure high-quality interactions between volunteers and caregivers Maintain familiarity with available community resources and ensure both volunteers and caregivers have access to accurate, up-to-date information Occasionally meet directly with caregivers/participants to provide support, assess needs, or step in when additional guidance is required Monitor program effectiveness and identify opportunities for improvement Maintain documentation and tracking systems for volunteer engagement and caregiver support Operations & Administration Manage scheduling, communication, and day-to-day operations Establish policies and procedures that support safety, confidentiality, and quality Ensure compliance with relevant nonprofit and legal requirements Qualifications Required Strong leadership and organizational skills Excellent time management and ability to prioritize in a fast-moving environment High level of dependability and accountability Deep compassion and emotional intelligence Strong interpersonal and communication skills Ability to work independently and take initiative Preferred Experience in nonprofit management, social services, or volunteer coordination Familiarity with mental health and/or addiction support systems Experience building or scaling programs or organizations Background in training, coaching, or facilitation Ideal Candidate Mission-driven and passionate about supporting families in crisis Comfortable building systems from the ground up Adaptable and solutions-oriented Able to balance empathy with structure and accountability Excited to grow with an early-stag