Job Description
Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you've been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity – Collaboration - Relationships – Excellence – Creativity - Results Join Us, Concentric - "Your World Secured" We are currently looking to hire an Executive Protection Agent to join our team embedded with our client in Palo Alto! This position requires working onsite at our client's Headquarters in Palo Alto, CA. JOB DESCRIPTION The Executive Protection Agent will deliver professional, unobtrusive, and low-profile security to the client, ensuring their well-being and physical safety during daily life activities, events, and travel. This role is expected to conduct advance planning, threat assessment, and risk mitigation strategies to preemptively identify and respond to potential security threats. RESPONSIBILITIES Provide physical security to the client and their guests by remaining vigilant and identifying possible threats or suspicious behavior in real-time and responding appropriately Conduct advance work and planning, including thorough site surveys, coordination with security teams, venue management, and local authorities as needed Prepare detailed security and contingency plans, as required Manage the client's immediate environment by screening visitors, deliveries, and vendors at workspaces or personal residences Maintain discreet and professional conduct, blending into the environment and avoiding the escalation of situations unnecessarily Respond swiftly to medical emergencies, fire alarms, or other crises involving the client Maintain excellent rapport and open lines of communication regarding client needs, requests for support, service issues, and deliverables. Proactively communicate with clients regarding identified risks to personnel, property, or reputation Ensure completion of any client-required plans, surveys, or reports Assist with customer service issues to ensure a consistently high level of service REQUIRED QUALIFICATIONS 2+ years of equivalent or relevant industry experience Operational experience in similar physical security roles, preferably with a high-net worth client/family office Operational experience with residential security teams, executive protection details, and/or high-profile corporate security teams Exceptional communication and interpersonal skills Emotional intelligence and a customer focused approach A successful track record operating within a high-touch, customer service environment Ability to adapt quickly to fast paced environments with changing circumstances, direction, and strategy Ability to remain calm under stressful conditions High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy Excellent written and verbal communication skills This position requires at least 75% travel PREFERRED QUALIFICATIONS Armed Guard card or CCW Executive Protection and/or Tactical training Advanced medical training (EMT/Paramedic Certification) WEMT, WFR, TCCC/TECC COMPENSATION & BENEFITS The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents. Concentric also offers an HSA employer contribution Employer-paid insurance: life, STD, LTD, and AD&D 401k including employer match & immediate vesting 11 Paid holidays 12 Paid Time-Off Annual Health & Wellness Benefit Pet Insurance Na