Job Description
Description Join a Dealership That Is Changing the Way Cars Are Sold At Folsom Lake Nissan, we believe customers deserve a dealership experience built around transparency, speed, and professionalism. We are building a modern automotive retail environment that eliminates old-school pressure tactics and replaces them with a process focused on customer experience, technology, and long-term relationships. We are looking for experienced automotive sales professionals, product specialists, and customer-focused professionals who want to be part of a dealership culture built around process, accountability, and growth. If you are tired of working in an environment built on chaos, grinding customers, and inconsistent leadership, this may be the opportunity you have been looking for. This is a high-expectation, high-opportunity environment where professionals can build a real career and earn exceptional income by following a proven process. The Culture We Are Building At Folsom Lake Nissan, we are building a dealership culture centered around transparency, accountability, professionalism, and customer experience. We believe customers should enjoy buying a vehicle, not feel pressured into it. Our process is designed to create a fast, transparent, and customer-first experience that builds long-term relationships instead of one-time transactions. We are building a modern retail environment where: Teamwork matters more than ego Process matters more than pressure Customer experience matters more than old-school tactics Technology is embraced, not avoided Growth and development are expected Leadership is hands-on and invested in your success This is a dealership for professionals who want structure, accountability, and an opportunity to grow. We are looking for people who want to improve their craft, embrace training and coaching, and become experts in modern automotive retail. Our team utilizes digital retail tools, AI-driven communication, CRM follow-up systems, video communication, and a customer-focused road-to-the-sale process designed for today’s buyer. We believe high performers thrive in environments with: Clear expectations Consistent leadership Strong training Opportunity for advancement Recognition for results A positive and growth-focused atmosphere What Makes Folsom Lake Nissan Different Customer-First Sales Process Our sales process is built around: Transparent pricing and market-based selling Digital retailing and modern technology Fast and efficient purchase experiences Professional product presentations Long-term customer relationship building High CSI and repeat/referral business Modern Retail Approach We utilize: CRM and AI-driven communication tools Digital retail Video communication and personalized follow-up Structured processes Customer-focused product presentations Real Growth Opportunity We are building a dealership where strong performers can grow personally, professionally, and financially. Our leadership team is focused on developing professionals, promoting from within, and creating long-term career opportunities for individuals who embrace our culture and process. Responsibilities Guide customers through a transparent and professional vehicle purchase experience Build value in Nissan products, technology, and dealership experience Conduct professional test drives and vehicle presentations Present financing and protection options clearly and ethically Maintain consistent follow-up using CRM, phone, text, email, and video Utilize digital retail tools to assist customers both in-store and remotely Deliver a customer experience that drives CSI, repeat business, and referrals Work closely with management to improve performance and process execution Who We Are Looking For Ideal Candidates Include Experienced automotive sales professionals Luxury retail sales professionals Hospitality or customer experience professionals Top-performing commission salespeople Professionals who thrive in structured, process-driven environments The Right Person Will Be Competitive but customer-focused Professional in appearance and communication Comfortable using technology daily Highly motivated and coachable Process-oriented and accountable Driven to build a long-term career