Job Description
Are you ready to make an impact? West Monroe is seeking an Experienced Consultant to join the Healthcare Practice team. As a Consultant, you will be an integral part of teams that identify, shape, and deliver high-value transformation programs to address our clients’ most complex strategic and operational challenges. This role offers the opportunity to work across both health plans and dental plans, delivering business and technology solutions that drive measurable outcomes and long-term value. Responsibilities Client Delivery: Work directly with clients to implement processes and technology that drive business value and improve operational efficiency across business and technical functions Partner with business stakeholders to define and design new business processes aligned to strategic objectives Facilitate client workshops to envision the future state of the healthcare industry and translate insights into business process designs and requirements Support detailed requirements gathering and documentation Lead package and solution evaluations aligned to industry leading practices within the healthcare ecosystem Interface with stakeholders across all levels of client organizations and internal teams Project Management: Develop client-ready communications to support decision-making, communicate project status, mitigate risks, and resolve issues Contribute to the development of key project deliverables including project plans, implementation plans, communication strategies, and financial models Partner with engagement leadership to proactively identify and mitigate project risks Collaborate with West Monroe and client team members to build and sustain high-performing, integrated project teams Business and Practice Development: Support business development efforts through contributions to proposals, project approaches, and client presentations Contribute to practice development by helping build tools, methodologies, and reusable assets that enhance delivery quality and consistency Additional: Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs. Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes. Qualifications: Bachelor’s degree or equivalent experience required 2–6 years of experience working in a team-based consulting environment and directly with external clients, with a strong understanding of healthcare industry operations Experience in at least one of the following areas: organizational transformation, process improvement, product development, or managing teams and workstreams Demonstrated ability to manage multiple priorities effectively in a fast-paced, team-oriented environment Strong organizational skills and attention to detail, with the ability to manage competing priorities Ability to operate with a sense of urgency and sound judgment Experience working collaboratively on large-scale initiatives Strong communication skills, including the ability to present to senior and executive-level stakeholders Demonstrated presentation and business development skills, including supporting the sales process Experience developing work plans, project scopes, and pricing estimates Strong project management and leadership capabilities to drive concurrent initiatives Excellent interpersonal, written, and verbal communication skills, with the ability to build strong client relationships Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs. Ability to travel to client-site 30-50% A commitment to inclusion and diversity, and openness to new ideas and perspectives Based on pay transparency guidelines, the salary range for this role can vary based on your proximity to one of our West Monroe offices (see table below). Information on our competitive total rewards package, including our bonus structure and benefits is here. Individual salaries are determined by evaluating a variety of factors including geography, experience, skills, education, and internal equity. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan, purchase shares from our employee stock ownership program and be eligible to receive annual bonuses. Employees will also receive unlimited flexible time off and ten paid holidays throughout the calendar year. Eligibility for ten weeks of paid parental leave will also be available upon hire date. Seattle or Washington, D.C. $93,800—$110,300 USD Los Angeles $98,200—$115,500 USD New York City or San Francisco $102,700—$120,800 USD A location not listed above $89,300—$105