Experienced Dental Front Desk / Patient Coordinator

Experienced Dental Front Desk / Patient Coordinator Clio Family Dentistry – Clio, MI $20–25/hour based on experience Full-Time Clio Family Dentistry is seeking an experienced, dependable, and highly organized Front Desk / Patient Coordinator to join our growing team. Clio Family Dentistry is a privately owned and operated dental practice led by Dr. Thomas Pascoe. Our office focuses on providing high-quality dental care in a welcoming environment where patients feel valued and cared for. We believe the best practices grow through trust, relationships, and referrals from happy patients and families. We are looking for someone who is professional, detail-oriented, friendly, and comfortable managing a fast-paced front office environment while helping create an excellent experience for our patients. Responsibilities Include Greeting and checking patients in and out Scheduling appointments efficiently Answering phones and communicating with patients professionally Insurance verification and breakdowns Using Dentrix software daily Utilizing Delta Dental Toolkit and other insurance portals Processing and tracking insurance claims Organizing referrals and treatment follow-up Presenting smaller treatment plans and discussing financial arrangements Maintaining accurate patient records Helping maintain an organized and productive schedule Qualifications: Previous dental front desk experience preferred Dentrix experience preferred Knowledge of dental insurance and PPO plans strongly preferred Strong communication and customer service skills Ability to multitask in a fast-paced environment Positive attitude and team-oriented mindset Reliable and punctual Schedule: Monday: 8:30 AM – 6:00 PM Tuesday: 8:30 AM – 6:00 PM Wednesday: 7:30 AM – 5:00 PM Thursday: 8:30 AM – 5:00 PM Friday: 7:30 AM – 1:00 PM There is a one-hour lunch break each day except Friday. As the workload becomes more balanced between front desk team members, Fridays will rotate and employees can expect approximately 1–2 Fridays off per month. Benefits May Include Paid holidays PTO Retirement benefits Employee dental care Supportive team environment Please send your resume and a brief description of your dental experience. We are looking for someone who wants a long-term position in a high-quality private practice. Pay: $20.00 - $25.00 per hour Benefits 401(k) 401(k) matching Dental insurance Employee discount Uniform allowance Work Location: In person