Experienced Floor Manager for busy Midtown Bar & Restaurant

Queen Maeve BarRestaurant is seeking an experienced and driven Floor Manager to support our General Manager and play a key leadership role in daily operations. This is a hands-on position for someone who thrives in a fast-paced, high-volume New York City environment and takes pride in creating exceptional guest experiences. We are looking for a hospitality professional who shows up every day ready to ensure the restaurant is fully set up for success-leading by example and acting as the face of the floor during service. Key Responsibilities Oversee all front-of-house operations under the guidance of the General Manager Act as the primary floor presence, ensuring service standards are executed at the highest level Conduct daily walkthroughs to inspect the restaurant's readiness, cleanliness, and overall presentation Ensure the upkeep and maintenance of all FOH/BOH areas, equipment, and facilities Supervise staff performance, providing real-time coaching, direction, and support Guide, train, and motivate service staff while maintaining strong floor awareness Monitor guest flow and proactively address bottlenecks or service gaps Personally oversee and engage with VIP tables and key guests Anticipate guest needs and build relationships with regulars, VIPs, and new clientele Oversee and manage comp and void reporting Oversee tip reporting and ensure accuracy and compliance Ensure all service areas are fully stocked with necessary supplies (tableware, glassware, linens, etc.) Maintain clear communication with the kitchen regarding pacing, guest needs, and service quality Foster a positive, professional, and team-oriented work environment Qualifications 5+ years of relevant experience in high-volume, highly rated NYC restaurants preferred Strong leadership presence with a hands-on, proactive approach Excellent communication and problem-solving skills Ability to remain calm and effective under pressure Experience with Toast POS, OpenTable, and Microsoft Office Strong understanding of NYC hospitality standards, DOH compliance, and labor practices Availability to work nights, weekends, and holidays Event planning experience is a plus What We Offer Opportunity to help build and shape a growing Midtown restaurant Collaborative environment with passionate hospitality and culinary professionals Competitive compensation based on experience