Job Description
Experienced Quick Lane Service Advisor 45K - 85K ++ DOE Green Ford has been serving Greensboro, NC and it's surrounding communities for over 50 years and is currently seeking to onboard an experienced; Quick Lane Service Advisor Responsibilities Ensure that customers receive prompt, courteous, and professional service throughout the life-cycle of their servicing or repairs Strategically distribute work between technicians to maximize workflow efficiency Address technical questions regarding vehicle issues, services, repairs, and warranties Ensure customers satisfaction meets or exceeds company standards Order parts and tools as necessary/directed Encourage all around compliance regarding applicable laws and regulations Maintain good working relationship with factory(s) and foster positive employee relations Make service recommendations based on vehicle mileage and multi-point inspection reports Maintain or exceed repair order sales and hours per repair averages set by management Qualifications Professional, well-groomed personal appearance Outgoing and friendly personality Ability to diplomatically manage others Proficient in multitasking and time management Confident and capable communication skills History of service and sales success Self-motivated team player who can also work alone in an unsupervised environment Clean driving record and valid driver's license Available to work Saturdays Benefits Medical Plan Dental Plan Vision Plan 401(K) Plan Opportunities for advancement Paid Vacation Closed on Sundays In Closing Green Ford