Job Description
QL Service Advisor – Jim Click Ford Be the first point of connection for customers in a fast‑paced, high‑energy service environment. If you’re customer‑focused, organized, and thrive in a quick‑moving setting, this role puts you right at the center of the service experience. As a QL Service Advisor , you’ll greet customers, explain recommended services, and ensure a smooth, efficient visit from check‑in to checkout—while helping drive trust and satisfaction. Jim Click Ford is looking for a motivated, service‑oriented individual who enjoys working with people, managing multiple tasks, and delivering great service with speed and accuracy. Why Join Us? High‑volume quick service lane with steady customer flow Customer‑facing role with consistent daily interaction Supportive team environment with training and clear processes Opportunity to grow into a full-Service Advisor role Work with a trusted, manufacturer‑backed brand Professional, organized service drive focused on efficiency Whether you’re experienced in service advising or ready to grow into the role, this is a great opportunity to build momentum in your automotive career. QL Service Advisor Job Responsibilities Greet quick‑service customers promptly and professionally Conduct vehicle walk‑arounds and recommend maintenance services Write repair orders accurately and efficiently Communicate service needs clearly to technicians and customers Monitor service progress and keep customers informed Answer basic questions regarding services, pricing, and timing Ensure a smooth checkout and positive final impression Follow Ford and dealership procedures QL Service Advisor Benefits & Compensation On top of competitive pay, we are proud to offer… Employer-subsidized Medical and Dental insurance, with comprehensive coverage options Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family 401(k) with Company Match Generous Paid Time Off that begins accruing from Day 1 Exclusive employee pricing for you and your family on parts, service, and vehicles QL Service Advisor Qualifications Previous customer service or automotive experience preferred Strong communication and interpersonal skills Ability to multitask in a fast‑paced environment Attention to detail and accuracy with paperwork Basic computer skills and comfort learning dealership systems Professional, dependable, and team‑oriented attitude Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen. Ready to Get Started? We’re hiring now and looking to move quickly. If you’re ready to work directly with customers, be part of a fast‑moving service team, and build a career in the automotive industry, apply today and take the first step with Jim Click Ford.