Job Description
Position Summary The Facilities Operations Manager manages the day-to-day operations of all building and facility maintenance with all FastMed Clinics. The Facilities Operations Manager works closely with the COO, center managers, regional directors, maintenance companies, management companies, landlords and local venders for each clinic to ensure and maintain the quality and safety of each. Duties And Responsibilities Operate and manage FastMed’s facility maintenance request/ticketing system and ensure all clinic maintenance needs are efficiently and adequately resolved. Personally visit and tour each FastMed site to ensure maintenance items are completed timely. Pursue opportunities to improve interior and exterior maintenance processes at each site. Serve as FastMed’s primary point of contact to FastMed landlords, property management firms, and subtenants. Responsible for communicating and responding to requests from these partners for lease-related documentation, maintenance requests, on-site visits/inspections, TIA documents, etc. Establish and manage relationships with third-party facility service contractors, such as cleaning companies, HVAC, pest control, landscaping, electrical, security, etc. Participate as member of cross-functional team related to Joint Commission accreditation. Serve as subject matter expert and staff lead on ensuring applicable facility life/safety standards are met and maintained at all accredited sites. Serve as FastMed’s staff leader and liaison to all project contractors on FastMed capital improvement projects. Provide progress timelines, budget updates, and recommendations throughout the project. Maintain construction, finance, and any or all records or reports associated with projects. Maintain all documentation, spreadsheet, etc. in SharePoint for various departments within FastMed and keep all documentation and inspection reports up to date. Maintain all Certificate of Occupancy documents for all FastMed centers. Collaborate with FastMed legal and finance teams to ensure accuracy and proper maintenance of all leases, preventative maintenance documentation, third-party facility service contracts, certificates of occupancy and other critical facility-related records. Work closely with procurement to ensure all interior office equipment, such as chairs, art, and other items are adequate, functioning, and appropriate for center. All other duties as assigned. Qualifications Education: Bachelor’s Degree in Facilities Management or related field (preferred) or equivalent experience. Experience Must have experience overseeing facility maintenance matters at multiple locations. Must have strong management experience and be able to communicate professionally and clearly. Must be able to manage budgets and time frames and have construction knowledge associated with general facility maintenance. Strong construction knowledge and familiarity with Joint Commission Accreditation preferred. Skills Professional image at all times Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with proven ability to meet deadlines. Proficient in Microsoft Office Suite PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS: While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, life, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds. WORK ENVIRONMENT: The work environment is mainly in clinical settings. While performing the essential functions of the job the employee may come into contact with a wide variety of circumstances. The team member may be exposed to unpleasant situations including accidents, injuries, illnesses, employee problems and varying or unpredicta