Job Description
About MML Hospitality At McGuire Moorman Lambert Hospitality (MML), we are devoted to creating some of the world’s most memorable hospitality experiences, where exceptional cuisine, inspired design, impeccable service, and authentic storytelling come together in harmony. Founded by Larry McGuire, Tom Moorman, and Liz Lambert, MML is recognized for its refined, character-driven approach to restaurants and hotels, each concept deeply rooted in creativity, quality, and a true sense of place. With a growing portfolio of celebrated properties across Austin, Aspen, Malibu, New York, and beyond, MML continues to expand into new markets and iconic destinations. Position Overview MML Hospitality is seeking a Facilities Project Manager (FPM) to serve as the operational command center for Repair & Maintenance (RM) across our portfolio. This role is highly systems-driven and responsible for creating structure, visibility, and accountability within facilities operations. The FPM owns the workflows, documentation, and tracking tools that support day-to-day facilities activity across locations. In addition, this role serves as the primary Facilities point of contact during Development ? Operations turnover, ensuring clean handoff of building systems, documentation, and open items. This is a highly operational role focused on clarity, process consistency, and disciplined follow-through. What You’ll Do Run the RM Command Center Act as the central intake and routing hub for all RM-related issues across the portfolio Manage facilities communication channels (Slack, intake forms, trackers, dashboards) Triage incoming issues and route to the appropriate RM resource, vendor, or warranty path Set priorities and maintain workload visibility for the RM team Track issues from intake through resolution and close-out Reduce noise, duplication, and misrouted requests by enforcing clear workflows Own Systems, Tools & Process Establish and maintain standardized RM systems across all properties, including: Issue intake Tracking and reporting Documentation and close-out procedures Maintain master RM logs and ensure data accuracy and reliability Ensure consistency in how facilities issues are logged, communicated, and resolved Identify recurring failures, inefficiencies, or process gaps and escalate appropriately Support implementation and adoption of facilities management software as the portfolio grows Manage Warranties & Maintenance Contracts Maintain warranty documentation, service agreements, and maintenance contracts Track warranty periods and ensure issues are addressed before expiration Manage preventive maintenance schedules and recurring service timelines Coordinate with vendors, GCs, and subcontractors for warranty and contract work Ensure documentation is organized, accessible, and operationally useful Support Development - Operations Turnover Serve as the Facilities lead during project turnover from Development to Operations Ensure turnover packages are complete and actionable, including: O&M manuals As-builts Equipment and asset lists Vendor and service contacts Warranty schedules Log and track known issues at turnover to ensure accountability Coordinate walkthroughs, trainings, and knowledge transfer with Ops and RM teams Provide continuity support during post-open stabilization Vendor & Trade Coordination Coordinate RM-related vendors and service providers Schedule service calls and manage site access Confirm scope alignment and expectations with trades Support onboarding and documentation of new vendors What We’re Looking For 5+ years of experience in facilities management, construction project management, property operations, or similar Strong understanding of building systems, warranties, and maintenance workflows Proven ability to run systems and processes — not just individual projects Highly organized and detail-oriented, with the ability to manage high-volume issue flow Clear communicator who can enforce structure without creating friction Comfortable operating across multiple locations and stakeholders Preferred Qualifications: Hospitality, restaurant, or multi-site operations experience Experience supporting new openings or capital project turnover Familiarity with facilities management software systems Experience bui