Family Advocate II

Position Description POSITION: Family Advocate II/III reports to : Center Director PAY RANGE: LEVEL II: 12.0 LEVEL III: 14.0 PROGRAM FUNDS: GAA N/A WIC N/A HS 100% MHS N/A CWR N/A EHS TIME ALLOCATIONS: CORP. N/A FIELD SITES 100% KITCHEN N/A WIC N/A CWR N/A FLSA STATUS: NON-EXEMPT SUPERVISORY RESPONSIBILITIES: NONE SCHEDULE: Full-Time/ Part time Revision date: 7/15/2025dRAFT GENERAL POSITION SUMMARY: Under the direction and general supervision of the Center Director, uses research based OHS Family Engagement practices to support families and link families with appropriate health and social service agencies and assists in maintaining support services for special needs children. Maintains positive working relationships with supervisors, coworkers and families. Follows all Head Start Performance Standards, Agency and Program policies and procedures and other applicable Federal and State regulations to successfully accomplish Agency and Program goals and objectives. Adhere to agency confidentiality policy with respect to information and records concerning children, families and staff. Maintain professional and ethical standards in accordance with agency policy, code of conduct and legal requirements. ESSENTIAL JOB RESPONSIBILITIES: PERFORMANCE INDICATORS Acts in accordance with Head Start Performance Standards in meeting health, nutrition, mental health, special needs, family services and ERSEA requirements including follow up requirements. Serves as an interpreter and/or advocate when necessary for Head Start parents, including translation at parent center committee meetings, parent trainings, conferences, medical/dental appointments and IEP/IFSP meetings as needed. Ensures all health and nutrition requirements and all follow up are met according to agency timelines, may include hearing, vision and blood pressure. Documents in child file for all content areas and contact with families is completed thoroughly and legibly. Provides education to families on community resources. Links families to appropriate community resources and completes referrals as needed. Works collaboratively with parents and teachers to identify family strengths. Monitors and follows up on daily attendance including working with parent to resolve children’s attendance problems. Maintains current community resource information. Provides emergency assistance or crisis intervention. Participates in Family Support groups such as male involvement groups and single parent groups as needed. Attends and participates in agency trainings, workshops, in-service and staff meetings. Participates in setting and achieving professional career development goals. Provides transportation to parents for meetings and medical appointments as assigned. Actively support full enrollment in assigned classroom or center as assigned. Supports the Agency Safety Program. Supports family interest in applying for the program and recruitment events throughout the Head Start season. Files family service, education and health related materials in files. Participates in the Reflective supervision process. Makes attendance phone calls. Other duties as assigned. MINIMUM REQUIREMENTS: Level II Associate Degree in Social Work, Human Services, or Health. Two years’ experience working for a child development, social services or health related agency. Level III Bachelor Degree or higher in Social Work, Human Services, or Health. Two years’ experience working in child development, social services or health related agency. Other Requirements State regulations require a physical examination, current tuberculosis test, and verified fingerprint and criminal records clearance before beginning work. Bilingual, bi-literate, English/Spanish, English/Punjabi, English/Hmong, and/or other language ability based on program needs preferred. Education must have previously included or must be able to successfully complete course work in child abuse, substance abuse and domestic violence within one year of date of hire. Prefer college coursework in child development. Possession of or ability to obtain Pediat