Job Description
JOB FAMILY SUPPORT SPECIALIST INATURE OF WORK: Under direct supervision, the Family Support Specialist is responsible for providing home-based prevention services focusing on supporting the parent child relationship, attachment, and family enhancement through child development education, play, goal setting, assessments, and coordination of services/activities for overburdened families; performs related work as assignedFAMILY SUPPORT SPECIALIST IINATURE OF WORK: Under general supervision, the Family Support Specialist II is responsible for providing home-based prevention services focusing on supporting the parent child relationship, attachment, and family enhancement through child development education, play, goal setting, assessments, and coordination of services/activities for overburdened families, mentoring new Family Support Specialists; performs related work as assignedPlease note: Pay for this position is dependent on qualifications.The hiring range for the position is: Family Support Specialist I- $45,230.02 to $47,491.52Family Support Specialist II- $48,680.32 to $51,114.33 EXAMPLE OF DUTIES (Illustrative Only)HEALTHY FAMILIES FAMILY SUPPORT SPECIALIST IConducts home visits virtually or in-person and assesses family needs and provides case management services, when necessary, while promoting self-sufficiencyUtilizes child development curricula with each family and promote positive parent-child relationshipsUtilizes floor time to support play within the parent and child relationshipUtilizes appropriate limit setting and boundaries Maintains necessary assessments and documentation in accordance with County and funding source requirementsParticipates in and comes prepared for weekly supervision with Program Supervisor.Coordinates with other community servicesAttends and participates in all scheduled Healthy Families conferences, seminars, in-service training and parent eventsMaintains all Healthy Families quality assurance standards, i.e. home visitation rate, etc. Participates in agency Continuous Quality Improvement activitiesPerforms related duties as assignedHEALTHY FAMILIES FAMILY SUPPORT SPECIALIST IIPerforms the duties of a Family Support Specialist I.Participates in a County, community or Healthy Families Arizona committee. Actively supports the Supervisor in onboarding new Family Support Specialists and mentoring with community resources, curriculum, home visiting and paperwork.Provides administrative support to Program Supervisor as assigned, including supporting case staffing management and chart reviews as assigned.Observe a Program Supervisor during weekly supervision with staff at least twice a year.Observe end of month completion at least twice a year.Remains up to date on best practices and emerging trends in home visiting programs and services. May be responsible for the development of additional trainings as required for the population(s) served.May be responsible for assigning and reviewing the work of others. Other duties as required by the County or the Program Supervisor.Essential functions of this position include driving; working with and around other staff and clients; vision acuity (near) for reading computer work; hearing and speech for ordinary conversation and for communicating with staff and clients; finger dexterity / touch for typing filing etc. SUPPLEMENTAL INFORMATION FAMILY SUPPORT SPECIALIST IWorking knowledge of: Child growth and development and parent-child relationshipsChallenges and needs of families in Coconino CountyCommunity resources and supportsPrinciples and practices of case managementStandard software applications and video conferencing platformsBusiness English, spelling and arithmetic, punctuation and grammarOffice practices and proceduresSkill in: Social skills demonstrative of empathy and supportRelationship buildingRelating to individuals who may not share basic commonality, including value system and behavior norms. Interacting and communicating effectively with individuals from different cultural and socio-economic backgroundsUtilizing Microsoft Office applications and web-based technologiesAbility to: Act as positive role model for clientsProvide services that are strength-based and family-centered even in a chaotic and stressful family environment.Learn and practice basic supportive skills while maintaining personal and programmatic boundaries.Manage multiple priorities, illustrate attention to detail, and show evidence of being conscientious regarding strict deadlines.Deal impartially with individuals of various socioeconomic, ethnic, and cultural backgroundsWork collaboratively within a team environment to accomplish common goals and objectivesPerform duties with demonstrated ability to work independently in rapidly changing environmentsWork safely and support the culture of workplace safetyEstablish and maintain effective working relationships with employees, other agencies an