Job Description
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! We’re hiring a Client Relationship Marketing (CRM) Associate Manager to enhance our client-focused programs with focused social media initiatives. This CRM Associate Manager designs and develops social media marketing strategies as well as creates and curates social content and experiences for key client relationship marketing priorities at the right time and place to deliver the greatest impact. The role uses data and analysis to bring together the best of Accenture Federal Services, Accenture, and ecosystem and industry partners into high-touch, tailored effort to increase social engagement. The Work Develop a social content and engagement strategy for key leaders—such as subject matter experts, industry luminaries, and client account leaders—aligned to strategic client relationship priorities. Create social content aligned to SME profiles within key client accounts that translate capability and product expertise and industry and domain experience into audience- and buyer-relevant narratives Curate and create social-first insights, and thought leadership- and program-specific messaging and content to strengthen client awareness and engagement Assess content and news from across the global Accenture community and curate the most relevant to share or tailor for key client relationships and CRM stakeholders Communicate and orchestrate CRM social programs and initiatives with the federal-focused CRM team, other key business stakeholders, as well as other close collaborators including Marketing + Communications to ensure smooth coordination and execution Develop client-aligned corporate social moments and partner with our Social Lead and other Marketing + Communications colleagues on social initiatives Contribute to the development of social tools, training, and campaign integrations What You Need Minimum 6 years of marketing experience in professional services or other B2B or B2G organization (or similar in military or civilian) Bachelor’s degree Bonus if you have Federal marketing experience across a range of activities and channels such as account-based marketing, local client and industry event activations, social & digital experience Campaign or project management skills and the ability to manage multiple projects in a deadline-driven environment Strong written and oral communication skills, with the ability to present and convey ideas clearly at all levels Strong executive presence and stakeholder management skills along with the ability to operate and build relationships at senior levels within a large, matrixed organization Team player with strong interpersonal skills Experience with Salesforce or similar client relationship management platform As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is: $87,700—$180,600 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater