Fiber Network Operations & Documentation Specialist

Job#: 3028506 Job Description: Fiber Network Operations & Documentation Specialist (Contract Position) Overview We are seeking a Fiber Network Operations & Documentation Specialist to support the ongoing operations of a large and growing fiber optic network. This role focuses on outside plant (OSP) fiber infrastructure, field coordination, and building accurate, usable documentation to support network reliability and scalability. This is a hands‑on, operational role supporting day‑to‑day business needs rather than a short‑term project. What You’ll Do Coordinate and schedule outside plant fiber activities, including splicing, testing, inspections, and maintenance Serve as a liaison between internal teams, field operations, vendors, and customers Schedule outages and manage change requests with customers and suppliers Support access coordination for technicians and vendors across data centers and field locations Locate, organize, and maintain network documentation, including fiber routes, assets, conditions, and maintenance records Reconcile field findings with existing documentation to improve accuracy Create documentation that enables NOC/IOC teams to troubleshoot and coordinate responses independently Spend time in the field verifying outside plant assets such as manholes, handholes, conduits, and fiber routes Review and analyze OTDR test results (hands‑on testing not required) Collaborate with engineering, operations, and leadership to support long‑term network growth Assist with transitioning hands‑on work to field operations teams through improved processes and documentation Potentially support customer‑facing or sales engineering efforts over time, depending on experience and interest What We’re Looking For Strong understanding of outside plant (OSP) fiber networks Experience coordinating and scheduling field operations Ability to read and interpret OTDR test results Highly organized with a documentation‑driven mindset Strong communication and interpersonal skills Comfortable working independently across a large geographic footprint Willingness to spend time in the field as needed Additional Information Primary location focus: Atlanta metro area Travel: Up to approximately 25% overnight travel Education: Degree not required; relevant experience preferred Engagement type: Contract with long‑term potential Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources,