Job Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Field Account Manager (FAM) is a strategic growth driver responsible for accelerating sales velocity and whitespace development through strong in-person engagement and deep local customer relationships. The FAM partners closely with Account Managers and internal teams to unlock growth opportunities, support account expansion, and drive customer value across the full CDW solutions portfolio. What you will do: Drive in-person customer engagement to deepen local relationships and strengthen CDW's presence within assigned territories. Serve as a strategic partner in accelerating sales velocity and identifying whitespace growth opportunities. Collaborate with Account Managers on large and complex opportunities to support deal strategy and execution. Support account expansion activities, including customer events and on-site engagements. Activate and engage strategic partners to unlock incremental growth within assigned accounts and territory. Provide input and insights to support operational and territory strategy. Own pipeline input related to customer meetings and forecasting for in-person-led opportunities. Focus on selling and supporting the full CDW portfolio of solutions. Partner with presales leadership and sales leadership to align resourcing and engagement strategy. Work with assigned Solution Executives to drive category penetration at both the account and opportunity level