Job Description
Incentive: $1,000 Sign-On Bonus! Why Join Pella? Pella Windows and Doors of Southern New England is a leader in high-quality craftsmanship. We are looking for a skilled Technician to join our Fall River team. We value our crew and are currently offering a $1,000 sign-on bonus to new team members to get you started on the right foot. Company Overview Pella Windows and Doors of Southern New England, serving Southeastern MA, Cape Cod, Nantucket, Martha's Vineyard, and Rhode Island, provides high-quality window and door solutions. Role Overview We’re seeking a full-time Service Technician to perform field service and repairs on Pella products. You’ll troubleshoot, install, and maintain windows/doors, provide customer support, and ensure service satisfaction. Responsibilities Diagnose and repair Pella windows/doors. Provide customers with product care tips. Maintain service records and follow-up for customer satisfaction. Perform job site walk-throughs. Maintain vehicle inventory, schedule vehicle maintenance, and adhere to safety protocols. Requirements Mechanical and construction experience. Ability to lift 100+ lbs and work at heights. Valid driver’s license with clean record. Customer service skills and safety-conscious. Ability to work independently and use smartphones/computers for service updates. Additional Information Sign-On Bonus: $1,000 (details on payout schedule provided during interview) Quarterly Bonuses: Opportunity to earn quarterly bonuses. Benefits: Health and dental insurance, 401(k) with company match, paid sick leave, and vacation days. Overtime: Paid per Massachusetts law (1.5x after 40 hrs per week). Equal Opportunity Employer Pella Windows and Doors is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace and encourage applicants from all backgrounds to apply. We do not discriminate based on race, color, sex, gender identity, sexual orientation, religion, national origin, disability, age, or any other protected status under Massachusetts law. About Pella Windows & Doors of Southern New England We're passionate about what we do, and we're looking for people who share our passion – from product innovation to manufacturing, and everything in between. Take a look at the different career areas Pella has to offer. We're doing big things. Ready to be a part of it?