Job Description
Field Service technician Location: Rockville, MD. Local Travel Required using Company Vehicle. Must report to site location each morning. Hours: Full-Time. On-call Weekends and Holidays on a rotational basis Pay: $28/hr Type: Long-term Contract, no end date. Industry: Traffic Responsibilities Conducts equipment installation, vendor trials, start-up, and commissioning activities for machine vision equipment, in the traffic industry. Adjusts, troubleshoots, and confirms equipment prior to and during online trials to confirm readiness for enforcement operation. Maintains, identifies, and eliminates problems with equipment to ensure minimal or ideally zero down time. Checks drawings provided by mechanical and electrical designers for accuracy and provides feedback for corrections as needed. Programming and configuration of red-light and speed enforcement camera systems. Perform basic electrical work, wiring, and troubleshooting of electrical and data connectivity hookups for various mechanical and electronic equipment. Works in close cooperation with the customer's technical staff. Reports any possible equipment defects, malfunctions, problems, or concerning trends to supervisor in a timely fashion. Communicates important issues or concerns clearly and concisely with internal and customer team members via email, phone and ticketing platforms. Provides training to onsite maintenance on specification and operation of new equipment. Collaborates with cross-functional business units to ensure optimal program performance and results. Supports training of new hires during onboarding and/or with new system updates and enhancements. Reviews and audits various processes and provides clear feedback for improvement. Maintains accurate and up-to-date process documentation and tracking. Maintains flexibility <