Job Description
Field Technician Associate Position: Full Time, Hourly Job Title: Field Tech Associate Reports to: Field Installation Supervisor Supervises: N/A Location: Cleveland, OH Hourly Rate: $20$24/hour, with the potential for a higher rate where applicable based on prevailing wage requirements About DigitalC: DigitalC is a nonprofit technology social enterprise headquartered in Cleveland that has built and now operates Americas fastest-growing community-based broadband network. Our purpose is simple: we connect people. We deliver high-speed home internet and digital skills training at citywide scale in neighborhoods long underserved by traditional providersproving that a nonprofit model can outperform legacy telecom approaches. In only 18 months, we completed the buildout of a citywide network and connected thousands of households, establishing what is now recognized nationally as The Cleveland Model. Our mission is to bridge the digital dividefor goodby pairing world-class infrastructure with the systems and support residents need to fully participate in the digital age. We treat broadband access as the foundation for opportunity, stability, and growth. Our vision is to change the world, one connection at a time. Job Overview: We are seeking a dedicated Field Tech Associate who will play a critical role in ensuring the installation and maintenance of our internet services. This position is ideal for someone who can work independently, is self-motivated, and can handle all aspects of the job from start to finish. No prior industry experience is required, but candidates with relevant installation experience or certifications will be prioritized. Responsibilities: Install, maintain, and upgrade wireless internet equipment and services for residential and commercial customers. Perform solo installations for residenti