Financial Advisor Assistant

Job Overview We are seeking a dynamic and organized Financial Advisor Assistant to join our team! In this vital support role, you will assist financial advisors in delivering exceptional client service, managing administrative tasks, and ensuring smooth office operations. Your energetic approach and attention to detail will help us provide top-tier financial guidance and support to our clients. Performs a wide array of duties ranging from administrative activities, such as opening new accounts and performing account maintenance, providing extensive customer service to our clients, including calling clients to schedule appointments and meeting with them and assisting with required paperwork. Position Responsibilities Advisor Support Meet with clients to review new business documents and obtain client and advisor signatures. Meet with advisor to review instructions when preparing to meet with new clients. Place trades (buy/sell) and complete necessary documentation to handle the processing of trades with advisor approval. Prepare documents for account opening, transfer of assets, etc. Prepare withdrawal worksheets for advisor review. Reviewing system for: Withdrawals, Insufficient funds for periodic distributions (including RMD’s), and Outgoing transfers Handle phone calls, faxes, and e-mails from clients and take action needed in response to inquiry. Communicate actions taken to advisor that pertain to him/her directly, and record in Contact Management System (CRM). Review the CRM dashboard daily, and identify items that need to be addressed and handled, confirm the task is completed, and record notes in CRM. Client Support Meeting with clients to: Establish online access to financial planning software or other pertinent websites Assemble Welcome Kit for New Client Meeting Go over Welcome Kit with new client Obtain signatures on any changes made that require new documents Handle client-initiated requests. These requests include questions and paperwork regarding: Financial planning software enrollment or questions Establishing ACH instructions for periodic distributions Making deposits and taking withdrawals Personal information and beneficiary updates Cost basis information Tax reporting inquiries or issues Contact clients with any changes in their accounts. Document all contact and actions taken with client in CRM. Administrative Support Work with team members in preparing documents for client signature, returning calls, scheduling appointments, Work with admin and junior advisors to assign and update checklists and workfl ows for the CRM, and support other team members as situations arise. Follow the prescribed checklists and work flows that pertain to your position. Filing of all client documents, including electronic document storage facility. Scanning and attaching documents in the CRM. Assist with answering phone calls or delegating faxes to appropriate staff. Required Skills & Experience Minimum of two years’ experience in the financial services industry Experience utilizing a Contact Management System (CRM) Proficient with Windows based software, including MS Word, Excel, PowerPoint, QuickBooks Excellent oral and written communication skills Excellent people skills; enjoys constant interaction with clients Organized, meticulous, detailed-oriented and able to multitask Ability to work independently with good problem solving and time management skills High degree of confidentiality & latitude Ability to exercise good judgment by recognizing urgency and setting priorities Must pass criminal and credit background checks Pay: $20.00 - $25.00 per hour Benefits 401(k) 401(k) matching Flexible schedule Paid time off Work Location: In person