Fitness Desk Attendant

Description Job Summary Fitness Desk Attendant | Evenings & Weekends Outdoor Concierge | Mornings, Evenings & Weekends The Fitness Desk Attendant will be responsible for creating a positive member experience by providing a superior level of customer service to members and guests, while maintaining the appearance and cleanliness of the fitness center. During the months of May-September, the Fitness Desk Attendant will share responsibilities with Outdoor Concierge. The Outdoor Concierge will check in members and guests going to the outdoor pool and tennis/pickleball courts. The two jobs are similar and therefore, employees will be scheduled for both positions at various days and times. Students - We offer flexible schedules during the school year! Essential duties and responsibilities will include, but are not limited to: Greeting members and guests Providing exceptional customer service by assisting members and answering their questions Checking members into the system Answering phones Scheduling appointments and making reservations Using the Point of Sale (POS) system Maintaining beverage station and towel station Maintaining laundry Assisting in cleaning the fitness center, locker rooms, and equipment Requirements: Qualifications/Requirements Customer service background preferred Basic computer proficiency Upbeat and positive attitude Punctuality and reliability are a must Able to work as part of a team to accomplish a common goal Physical Demands Continual standing, walking, and bending down during shift Must be able to occasionally lift up to 50 lbs