Job Description
Who you are 5+ years of experience as a Technical Program Manager Track record of managing multiple complex programs where precision, attention to detail, and cost control management are critical to success Cross functional stakeholder management- experience driving cross-functional technical programs within Operations or Fleet Management Communication and executive presence- strong leadership skills, and clear verbal and written communication, alongside the ability to navigate ambiguity and drive decision-making Analytical & KPI driven mindset - strong experience building dashboards, tracking KPI's, and interpreting operational data, and using martics to drive decisions Process improvement and standardization- experience developing playbooks, SOP's, scalable frameworks, and continious improvements Expertise within the autonomous vehicle or automotive industries Campaign or roll out execution expertise Background in OEM/service operations What the job involves In this hybrid role, you will report to a Fleet Manager Lead Campaign Planning & Readiness: Define campaign scope, objectives, and success metrics; build end-to-end execution plans including timelines, market sequencing, and capacity needs; conduct go or nogo readiness reviews across parts, tooling, labor, and SOP readiness Drive Cross-Functional Execution: Partner with Engineering, Supply Chain, Infrastructure, and Operations to coordinate campaign delivery, assign ownership across workstreams, manage dependencies and blockers, and oversee in-market execution to meet timelines, quality, throughput and cost targets Protect Fleet Availability & Scale Best Practices: Monitor fleet availability impact, implement guardrails to minimize operational disruption, adjust plans in real time based on capacity or demand constraints, and develop standardized playbooks and documentation for repeatable global rollout success Ensure Technical Readiness & Field Deployment Success: Partner with Engineering to convert technical fixes into executable field actions, validate tools/parts/procedures, lead pilot launches to identify gaps, and ensure field teams are trained and launch-ready Own Performance Monitoring & Issue Resolution: Track campaign KPIs including completion rates, throughput, downtime impact, and defect resolution; deliver regular status reporting; serve as the central escalation point to rapidly resolve risks impacting timelines or fleet performance Drive Continuous Improvement & Scalable Operations: Lead post-campaign reviews, capture lessons learned across process, tooling, and capacity, update playbooks and frameworks, and build repeatable execution models for future large-scale initiatives Benefits Medical, dental, and vision insurance for employees and dependents Employee assistance programs focused on mental health Personalized workplace adjustments for diverse needs and abilities, including physical, mental, and neurodivergent considerations Access to mental health apps Onsite wellness centers Second medical opinion for you and your loved ones Medical advocacy program for transgender employees Counseling services Support programs including menopause benefit Competitive compensation Regular bonus and equity performance grant opportunities Generous 401(k) and regional retirement plans Annual cross-company compensation review and pay equity analysis 1-on-1 financial coaching Fertility and growing family assistance Parental leave and baby bonding leave Caregiver leave Elder care and support Backup childcare Survivor income benefit Paid time off, including vacation, bereavement, sick leave, parental leave, disability, and holidays Jury duty leave Military leave Hybrid work model with remote work opportunities also available Educational reimbursement Peer learning and coaching platform Donation matching programs Employee resource groups Volunteer hours Internal community groups and local culture clubs Inspiring spaces to work, recharge, and collaborate with fellow Waymonauts On-site meals and snacks Fitness centers, massage programs, and ergonomic support On-demand fitnes