Floor Supervisor Full-Time

Be part of an iconic story. At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube (https://www.youtube.com/calvinklein) , Instagram (https://www.instagram.com/calvinklein/) , TikTok (https://www.tiktok.com/@calvinklein?lang=en) ) POSITION SUMMARY Floor Supervisors are brand ambassadors responsible for creating an emotional connection between our customers and the brand. They assist with leading the effort to exceed expectations, provide exceptional service and display passion for our brand. Floor Supervisors are part of the store management team focused delivering top line sales results. RESPONSIBILITIES Customer Experience Leads the effort to greet and offer assistance to every customer; provides real-time coaching to associates. Executes replenishment ensuring sales floor inventory levels and size availability aligns with brand standards; collaborates with management on remerchandising decisions due to sell-through and available backstock. Encourages and helps associates maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty. Prioritizes delivering an exceptional customer experience throughout the store and always places our customer first; asks our customers for feedback and conveys business opportunities to the Store Manager. Resolves customer concerns quickly while exceeding expectations. Commitment to Efficiency Leads the execution of shipment processing, replenishment, pricing, and visual/marketing directives in alignment with brand standards; achieves or exceeds the brand’s UPH