Job Description
Overview Receive and stock a variety of floral merchandise on shelves and displays in a careful, neat and expedient manner. Ensuring that all product is fresh, rotated, well stocked, and eye appealing for our customers while maintaining great customer service. Minimum Qualifications Must be 16 years of age. Must be self-motivated, able to work independently. Must be able to read, write, speak, and understand English, with the ability to follow instructions. Ability to work a schedule based on the business needs of the store location. Authorized to work within the U.S. Responsibilities The list of essential functions is not exhaustive and may be supplemented as necessary by the company. Handle each customer transaction in a courteous, friendly manner, and go out of your way to satisfy any request for assistance. Commit to the “Golden Rule” while working with all associates to build a strong floral team. Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO). Be knowledgeable about floral products and offer suggestions for plant care and floral arrangements, along with having the ability to locate the information if not readily available. Place customer special orders in person and over the phone. Design and put together floral arrangements for all occasions and gift wrap bouquets for customers. Record any and all flowers used on the inventory sheet. Make arrangement/plant upgrade bows for the season. Participate actively on the control of shrink by keeping accurate records of product dumped, lost, or damaged, and minimizing waste on product and supplies. Order necessary variety; receive, process (under 18 restrictions apply), display, rotate and store product deliveries to assure quality contr