Job Description
About The Role We are hiring a Founding Solutions Engineer to bridge the gap between technical capabilities and customer outcomes. This person will partner closely with sales, product, and engineering teams to support customer conversations, technical discovery, implementations, and solution design. The ideal candidate is highly technical, customer-oriented, and comfortable operating in early-stage environments where flexibility, creativity, and problem-solving are essential. Responsibilities Partner with sales teams during the pre-sales process to understand customer requirements and demonstrate solutions Lead technical discovery sessions, product demonstrations, and proof-of-concept engagements Translate customer needs into scalable technical solutions and workflows Support onboarding and implementation efforts for strategic customers Collaborate with product and engineering teams to communicate customer feedback and technical requirements Develop technical documentation, demo environments, and implementation guides Assist with integrations, troubleshooting, and technical escalations Help shape solution architecture standards and customer implementation best practices Qualifications 4+ years of experience in solutions engineering, sales engineering, technical consulting, or related roles Strong technical aptitude and ability to communicate complex concepts clearly Experience supporting enterprise customers in technical sales environments Familiarity with APIs, integrations, cloud systems, and AI/ML workflows Strong presentation and customer-facing communication skills Ability to work cross-functionally and manage multiple priorities simultaneously Startup experience preferred Familiarity with AI infrastructure, data operations, or enterprise software ecosystems preferred What Success Looks Like Successful customer implementations and technical engagements Strong partnership between sales, engineering, and customer teams Clear articulation of technical value to customers and partners Efficient and scalable customer solution architectures High customer confidence and satisfaction during technical evaluations Why Join Tiki AI Join the early team shaping the GTM engine of a fast-growing AI company. Significant influence on company strategy, partnerships, and product direction by serving as the voice of our most technical customers. Mentorship model: Work directly alongside senior sales and engineering leaders, providing a clear path for career acceleration. High-impact role with meaningful career growth and the opportunity to architect the data foundation for the next generation of AI. Benefits Base Salary: $150,000 – $210,000 Comprehensive Medical, Dental & Vision options 401k Matching Transit & Parking cost supplemental Office lunches & snacks Reimbursement for gym & fitness Paid Parental Leave Application Instructions To ensure a fair and consistent hiring process, Tiki AI does not accept hard-copy resumes, in-person applications, unsolicited drop-ins, or telephone inquiries regarding open positions. If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the employee selection process, please contact Human Resources at jobs@tikiai.co . Reposting this job description without written permission is not permitted. Tiki AI is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, creed, national origin, ancestry, gender, gender identity or expression, sexual orientation, age (40+), marital status, pregnancy, medical condition, disability (physical or mental), genetic information, military or veteran status, or any other status protected by applicable federal, California, or local law. Pursuant to the San Francisco Fair Chance Ordinance, Tiki AI will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. Tiki AI participates in the federal E-Verify program and will verify the identity and employment authorization of all newly hired employees as required by law. Tiki AI provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA), California Fair Employment and Housing Act (FEHA), and San Francisco ordinances.