Job Description
Job Description Solution Engineer Miami, FL Remote Aсclaim.ai About The Role We are seeking a highly technical, customer-focused Solution Engineer to bridge the gap between our product, sales, and client success teams. As one of our first Solution Engineering hires in the US, this person will play a critical role in building the foundation of our go-to-market and customer engagement strategy. The ideal candidate is equally comfortable discussing architecture with engineers and business value with executives. Key Responsibilities Pre-Sales & Discovery Partner with Account Executives to identify customer needs and technical requirements. Lead technical discovery sessions and solution scoping workshops. Translate business objectives into scalable AI and automation architectures. Develop solution proposals, technical documentation, and implementation roadmaps. Solution Design & Demonstration Design customized solution architectures using the Aсclaim.ai platform. Deliver tailored product demos, proofs of concept (POCs), and pilot programs. Build integrations with customer systems (CRM, ERP, APIs, databases, etc.). Collaborate with Product and Engineering teams to communicate customer feedback and feature gaps. Implementation & Post-Sales Support Support onboarding and deployment of enterprise clients. Ensure technical success during initial rollout and scaling. Troubleshoot integration and performance issues. Document best practices and reusable solution templates. Requirements 5+ years of experience in Solution Engineering, Sales Engineering, or Technical Consulting. Strong understanding of APIs, system integrations, cloud environments, and data architecture. Strong experience working with and understanding of AI/ML, automation platforms, or SaaS products. Ability to communicate complex technical concepts to non-technical stakeholders. Strong problem-solving and analytical skills. Preferred Qualifications Experience in AI implementation, automation workflows, or enterprise SaaS. Familiarity with cloud platforms (AWS, Azure, GCP). Background in process optimization or digital transformation initiatives. Startup experience or experience in fast-paced environments. Benefits & Culture Experienced Team: Members have created award-winning devices and AI-driven products for BigTech corporations. Cutting-edge Technologies: Work with Computer Vision, Speech Technologies, NLU, Generative AI, LLMs, and Diffusion models. Career Progression: Rapid advancement facilitated by senior professionals from industry-leading companies. Health Stipend: Monthly allowance to help cover individual health plans. Startup Culture: Unique mix of security from big clients with true startup agility.