Job Description
A company is looking for a Manager - Account Fraud Enablement. Key Responsibilities Lead and develop the Account Fraud Enablement team, focusing on policy, quality, training, and operational tooling Oversee the quality control program, ensuring feedback loops into training and policy Build and maintain fraud policies and procedures, ensuring they are current with evolving patterns and regulations Required Qualifications 3+ years of people management experience in fraud operations, risk operations, or a similar environment Experience in building or scaling enablement functions such as training programs and SOP libraries Experience managing or collaborating with BPO operations, including training design and performance governance Understanding of fraud investigations at a practitioner level Strong project and program management skills, capable of managing multiple concurrent workstreams