Job Description
Value Proposition Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers. Overview This is a full-time career opportunity that can be remote . As a trusted subject matter expert representing Fraud Risk Management (FRM), this position manages a team of Fraud Risk Analysts that monitor, detect and analyze transaction information to identify, prevent and mitigate fraud, and perform research in support of complex investigations. This position requires an individual who has experience analyzing data to inform insights, influence stakeholders on relative priorities, refining risk strategies and driving initiatives. Occasional travel may be required. Responsibilities Lead Analysts in daily reporting processes designed to detect, prevent and mitigate fraud. Direct Fraud Risk Analysts through effective leadership in determination/interpretation of regulatory guidance involving Suspicious Activity Report (SAR) filings, Regulation CC, Uniform Commercial Code (UCC), etc. to include liability determinations. Perform regular QC reviews of Analysts casework to maintain compliance, consistency and to provide relevant coaching and mentoring to Analyst Team. Monitor case metrics on a regular basis. Review Analyst Team SARs for adherence to FinCEN guidelines and assign to BSA for filing. Collaborate with cross-functional teams and industry subject matter experts to prioritize, implement and optimize risk mitigation policies and controls. Establish annual goals for analyst team and provide annual performance reviews. Work with Human Resources on filling Analyst positions (interviewing, hiring, salary recommendations and training) and performance coaching. Meet regularly with Analysts individually and hold a monthly team meeting with Analysts to discuss fraud trending, new processes and procedures, etc. Ensure the Analysts are cross trained on all functions. Report any deficiencies in current fraud reporting tools to the Fraud Investigations Manager and work collaboratively to ensure all reports function as intended. Approve Batch Transaction Entry (BTE) transactions and Indemnifications for Analysts and Investigators. Additional Responsibilities Provide coverage for FRM investigations management team as needed. Qualifications: Education High School Diploma or equivalent. (Required) Bachelor's Degree or the equivalent experience. Specialty: Business Administration, Criminal Justice, or other applicable. (Preferred) Experience 7 or more years fraud prevention, detection or investigations in financial services. (Required) 3 or more years team management and leadership of fraud professionals. (Required) Certifications Certified Fraud Examiner, Certified Financial Crimes Investigator, Certified Cyber Crimes Investigator and/or other financial crime/fraud related certification. (Required) Knowledge, Skills, and Abilities Strong understanding of regulatory requirements, including SARs, Regulation CC, and UCC (Required) Familiarity with data analytics, reporting tools, and fraud monitoring platforms (Required) Strong leadership and team management skills (Required) Ability to think critically under pressure and make sound decisions in complex or ambiguous situations (Required) Demonstrated experience leading systems implementations and partnering with vendors (Required) Other Duties as Assigned by Manager: This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management. Pay Transparency To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized compa